Catering Sales Manager

Hersha Hospitality Management LP•El Paso, TX

3d•Onsite

About The Position

This role is responsible for selling and servicing banquet and meeting functions to achieve catering department goals. The position involves overseeing all catering sales, targeting both existing and new corporate and social markets. The Catering Sales Manager will solicit new business through prospecting calls and outside client visits, and maximize revenue by selling all facets of the hotel. This includes handling account details, preparing BEOs and Group Resumes, and providing exceptional client service with high-quality catered products. The role also requires clear communication with staff, practicing safe work habits, and performing other duties as requested by management.

Requirements

Proven track record in catering and banquet sales required.
Associate or bachelor’s degree in Hospitality or related industry preferred.

Responsibilities

Sell and service banquet and meeting functions to achieve catering department goals.
Oversee all catering sales, targeted towards existing and new corporate and social markets.
Solicit new business, making prospecting calls and outside client visits.
Maximize revenue by selling all facets of the hotel, both orally, and in written form to previous, current and potential clients.
Handle account details ensuring all pertinent aspects of solicitation and closing are complete and documented.
Service accounts including BEO’s, and Group Resumes when necessary.
Prepare information for, meet with, and entertain clients as deemed appropriate to obtaining potential business from that account.
Provide an exceptional level of service and acquire the highest quality of catered products for our clients.
Communicate both verbally and in writing to provide clear direction to staff.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.