Catering Sales Manager

Loews Hotels • Tucson, AZ

2d

About The Position

Loews Ventana Canyon Resort is seeking a proactive, results-driven Catering Sales Manager to champion its catering business and deliver exceptional client experiences. The role owns the full sales cycle, from prospecting and lead generation through event execution, and builds relationships that generate revenue and repeat business. The manager will help shape creative, strategic catering initiatives and work across hotel teams to deliver customized events.

The position involves planning and servicing booked catering events, developing new business, managing event documentation and space, coordinating with clients and internal partners, and supporting revenue and billing processes. The role may require varying schedules to reflect business needs, regular attendance, and participation in mandatory training and meetings.

Requirements

• At least 1 year of experience in sales, event execution, or related work; hospitality industry experience is preferred.
• Knowledge of hotel operations.
• Proficiency in Microsoft Office Suite.
• Ability to stand, sit, walk, reach, and lift, pull, or push more than 35 pounds regularly throughout the shift.

Nice To Haves

• Bachelor's degree in Business, Hospitality Management, or equivalent experience.
• Delphi experience.
• Experience in the hospitality industry.

Responsibilities

• Respond promptly to incoming leads and actively prospect for new catering opportunities.
• Plan, coordinate, and service booked catering events, ensuring flawless execution.
• Conduct site visits and design experiences that convert prospects into loyal clients.
• Collaborate with the Director of Meetings & Events to implement annual catering strategies, including promotions and sales blitzes.
• Partner with Culinary and Food & Beverage teams to create customized menus.
• Maintain and optimize third-party website presence in partnership with Brand and PR teams.
• Block space effectively in Delphi to maximize revenue while following property policies.
• Prepare and distribute Banquet Event Orders, resumes, and other documentation.
• Schedule and lead pre- and post-convention meetings and provide client support.
• Encourage rebooking by discussing future event plans and soliciting feedback through Meeting Planner Surveys.
• Partner with the Financial Service Center to ensure accurate credit and billing processes.
• Participate in internal meetings and contribute to special projects as assigned.
• Maintain regular attendance in conformance with standards.
• Attend mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health and wellness benefits
• 401(k) and company match
• Paid sick days, vacation, and holidays
• Paid bereavement and paid pet bereavement
• Training and development opportunities and career growth
• Tuition reimbursement
• Pet insurance
• Team Member hotel rates, discounts, and other perks
• Complimentary meals in the Team Member Café while working
• Golf discount at The Lodge at Ventana Canyon
• Community volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed