Catering Manager

DRIFTWOOD HOSPITALITY MANAGEMENT • Rockwall, TX

14d • Onsite

About The Position

The Catering Sales Manager solicits and services group and local catering business, including meetings, social events, weddings, and banquets. The role covers client prospecting, detailed event planning, event execution coordination, and post-event follow-up to support guest satisfaction and revenue generation.

The manager works with clients from initial inquiry and booking through event planning, execution, and final billing. The role also collaborates with Food & Beverage, Banquets, and Operations teams and represents the hotel at industry and community events as needed.

Requirements

• At least 2 years of experience in catering sales or event planning; hotel or hospitality experience is preferred.
• Strong communication and organizational skills.
• Proven ability to manage multiple events and clients simultaneously.
• Detail-oriented and customer-service focused.
• Knowledge of food and beverage standards and basic banquet operations.
• Proficiency in Microsoft Office and sales CRM software; Delphi/FDC is preferred.
• Flexible schedule to accommodate events, including evenings and weekends as needed.

Nice To Haves

• Hotel or hospitality setting experience.
• Proficiency with Delphi/FDC sales CRM software.

Responsibilities

• Solicit new catering business through prospecting, networking, and client referrals.
• Respond promptly to inquiries and provide detailed proposals and contracts in accordance with hotel standards.
• Plan and coordinate events from initial booking to final billing, including BEOs, room layouts, and timelines.
• Maintain relationships with existing clients to generate repeat business and referrals.
• Collaborate with Food & Beverage, Banquets, and Operations teams to ensure seamless event execution.
• Meet or exceed catering sales goals set by the Director of Sales/Catering.
• Conduct site visits and tours with prospective clients.
• Stay informed about industry trends and competitor offerings.
• Maintain accurate records and reporting in the sales system, such as Delphi or CI/TY.
• Represent the hotel at bridal shows, trade events, and community functions as needed.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room discounts
• Employee food and beverage discounts
• Catering Sales Bonus Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed