Central Market Catering Manager- Houston

Central Market•Houston, TX

21h

About The Position

Central Market is seeking a Catering Manager to maximize sales and provide customers with an exceptional shopping experience. The manager is responsible for the total operations and financial results of the assigned department and reports to a Director. The role leads a retail sales team, maintains product quality and availability, supports sales for special events, and builds new and existing client relationships. It also oversees merchandising, product knowledge, ordering and inventory controls, vendor relationships, and compliance with product freshness, safety, refrigeration, and sanitation requirements. The manager works toward department budget goals, monitors product, labor, and wrap expenses, collaborates with department managers and the Chef team, and provides customer service. Additional responsibilities include employment decisions, interviewing, performance appraisals, partner feedback, training and development, and writing departmental schedules. Flexible shifts are required.

Requirements

Proven leadership experience in a catering environment.
Ability to develop and deliver sound recommendations.
Passion for food and selling.
Detail oriented.
Proficiency with computer systems.
Excellent interpersonal and communication skills.
Value diversity.
Ability to handle stressful situations.
Analytical skills.
Organization and planning skills.
Ability to prioritize and handle multiple tasks.
Ability to delegate effectively.
Proven ability to develop teams.
Ability to work flexible shifts.

Responsibilities

Exercise independent judgment in employment-related and business decisions, or effectively recommend such decisions, including department strategies and resolving Partner-related matters.
Oversee the entire department operation to ensure excellent product quality and customer service.
Develop and lead a retail sales team to deliver high-level customer service.
Ensure products delivered to customers are of optimum quality and maintain in-stock conditions.
Sell products for special events throughout the store and community.
Work with sales personnel to generate new business and maintain current client relationships.
Merchandise the department to maximize sales.
Promote Central Market services and products to maximize sales.
Maintain a high degree of product knowledge.
Oversee product ordering and inventory controls.
Ensure compliance with government and company standards for product freshness, safety, refrigeration, and sanitation.
Maintain relationships with multiple vendors.
Work toward department budget goals that contribute to the store's long-range goals.
Monitor and manage product, labor, and wrap expenses to meet budget requirements.
Ensure high standards of quality and presentation in products and services.
Work with other department managers and the Chef team to achieve results.
Conduct employment interviews, performance appraisals, and Partner feedback.
Train and develop Partners.
Write departmental schedules.
Provide excellent customer service.