Catering Manager - The Waymark Hotel

Concord Hospitality Enterprises•Chattanooga, TN

2d•Onsite

About The Position

The Catering Sales Manager is responsible for driving catering and event revenue through proactive sales, creative event design, and exceptional service. This role develops new business, maintains existing social accounts, and services all group and catering events for the hotel from initial inquiry through post-event follow-up. The Catering Sales Manager serves as the primary contact for assigned groups and events, preparing resumes, BEOs, and all event documentation while coordinating closely with internal departments to ensure seamless execution. This position plays a key role in maximizing revenue through upselling, enhancements, and thoughtful event planning, while delivering a high-level guest experience reflective of The Waymark brand.

Requirements

Minimum of one (1) year of catering sales management or restaurant dining sales experience required

Nice To Haves

Experience with Delphi FDC preferred
Previous catering sales experience within the hotel industry strongly preferred

Responsibilities

Solicit, negotiate, and close group and catering business.
Service all group events for the hotel, including resumes, BEOs, and detailed event information.
Act as the primary contact throughout pre-event, event, and post-event phases.
Coordinate event logistics with hotel departments to ensure smooth execution.
Maximize revenue through upselling and creative event enhancements.
Meet or exceed monthly and quarterly group and catering revenue goals.
Participate in site inspections and support the overall sales process.