Catering Manager - Hotel Nyack - JDV by Hyatt, Nyack, NY
About The Position
Hotel Nyack is seeking a hands-on Catering Manager to oversee catering and event business from the initial inquiry through event execution and closeout. The manager will generate revenue, develop client relationships, coordinate event plans and details, collaborate with culinary, banquet and hotel teams, and be on property for events when needed. Events include weddings, corporate meetings and social celebrations. The role also manages event profitability and financial documentation, including labor plans, event costs, deposits, billing details and post-event results. The manager is expected to uphold applicable food safety, alcohol service, fire and occupancy requirements, brand standards, and company policies.
Requirements
- Three to five years of hotel catering, event sales, or banquet operations experience.
- Strong knowledge of contracts, BEOs, banquet service, revenue tracking, and event cost control.
- Experience with hotel sales and catering systems.
- Excellent organization, communication, and follow-through under pressure.
- Flexibility to work event evenings, weekends, and holidays.
- Ability to stand and walk for long periods, help with occasional event setup, and lift up to 25 pounds frequently and 50 pounds occasionally, with or without reasonable accommodation.
Nice To Haves
- Leadership experience.
Responsibilities
- Meet catering and event revenue goals through lead response, site visits, proposals, negotiation, and repeat and referral business.
- Maintain accurate lead, pipeline, forecast, and lost-business records in sales systems.
- Partner with the Director of Sales on strategy, group-room opportunities, and community relationships.
- Guide events from signed contract through final handoff, coordinating menus, guarantees, timelines, room diagrams, AV, rentals, dietary needs, and special requests.
- Prepare and finalize Banquet Event Orders (BEOs), client changes, and event financial details, including deposits and approvals.
- Lead BEO and pre-event meetings with culinary, banquets, front office, housekeeping, and engineering.
- Be on property for events when needed, including evenings, weekends, and holidays, to oversee quality, service flow, setup, and breakdown.
- Coordinate staffing and real-time solutions with banquet captains and the event team; lead, coach, and schedule event associates as assigned.
- Serve as the client's main contact during events and handle changes as they arise.
- Uphold food safety, responsible alcohol service, fire and occupancy requirements, and brand standards.
- Manage event profitability, including labor plans, menu and rental costs, event charges, and post-event results.
- Ensure deposits, final counts, and event paperwork are accurate and submitted on time for billing.
- Ensure gratuities, service charges, cash handling, and tip reporting comply with Palette policies and applicable law.
Benefits
- Highly competitive salaries
- Health benefits
- Extensive training and development programs
- Promotion within the organization
- Positive team-based culture
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
