Catering, Events & Restaurant Manager - Luxury Private Island
About The Position
Little Palm Island is a private island resort accessible only by sea or sky, offering a sanctuary for guests to disconnect. The resort features 30 bungalow suites, a spa, boutique, and fine-dining experiences. The culture emphasizes hospitality as a craft, with a focus on clear standards, collaboration, and genuine human connection. This role requires an on-property presence due to its scope, which includes event sales, execution of events, restaurant event coordination, and oversight of large parties. The on-property presence is crucial for real-time coordination with various teams, immediate availability for client meetings and inspections, direct oversight of event execution, faster response times, and building strong relationships with the restaurant and culinary teams. An off-property arrangement would create communication gaps and delays.
Requirements
- Minimum 2 years of experience in luxury catering sales, wedding sales, restaurant events, conference services, or event management.
- Exceptional organizational and communication skills.
- Strong attention to detail and ability to manage multiple projects simultaneously.
- Working knowledge of food and beverage operations, banquet service, restaurant operations, and event planning.
- Must be based on property at Little Palm Island.
- Ability to work evenings, weekends, and holidays as required by event schedules.
Nice To Haves
- Experience working in a luxury resort or hospitality environment preferred.
Responsibilities
- Respond to all proposal, elopement, intimate wedding, restaurant event, and large-party inquiries promptly.
- Qualify leads and develop customized luxury event and dining proposals.
- Conduct in-person site inspections and presentations.
- Cultivate relationships with planners, travel advisors, photographers, and local vendors.
- Upsell premium experiences, restaurant enhancements, and resort experiences.
- Maintain sales activity, forecasting, and pipeline reporting.
- Achieve established annual revenue goals for intimate celebrations, restaurant events, and large parties.
- Serve as the lead planner and on-site point of contact for intimate celebrations, restaurant events, and large parties from booking through execution.
- Partner directly with the culinary and restaurant teams on menu development, private dining formats, and event-specific offerings.
- Coordinate logistics, staffing needs, and setup requirements for restaurant buyouts and large social events.
- Be present on property for all event execution, including evenings, weekends, and holidays as required.
- Manage last-minute changes and operational communications in real time.
- Serve as primary contact following turnover for group events booked by Sales.
- Coordinate all event logistics and client requirements for group events.
- Produce Banquet Event Orders, resumes, agendas, and planning documents for group events.
- Conduct pre-conference, internal planning, and post-event meetings for group events.
- Coordinate with culinary, banquet, housekeeping, recreation, spa, engineering, and accounting teams for group events.
- Review event space and restaurant space requirements and setup specifications for group events.
- Conduct event inspections and ensure adherence to brand standards for group events.
- Meet clients on-site and oversee event execution for group events.
- Contribute to menu development and enhancements in partnership with culinary.
- Develop packaging and promotional offers for restaurant events and social catering.
- Drive social catering initiatives and growth of the segment.
- Engage in planner outreach and relationship building.
- Coordinate FAM (familiarization) trips.
- Provide marketing and social media support.
- Invoice deposits and coordinate billing for assigned events.
- Review banquet and restaurant checks and final bills for accuracy.
- Assist Accounting with guest billing clarifications.
- Maintain event history and documentation.
- Update sales and event management systems accurately and in a timely manner.
- Participate in weekly revenue and departmental meetings.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
