Catering & Private Events Admin Assistant
About The Position
The Oaks Club is seeking a friendly, organized, and detail-oriented Catering & Private Events Administrative Assistant. This position provides essential administrative support to the Catering & Private Events Manager and Assistant General Manager while helping ensure that Club events are properly coordinated and our members receive exceptional service. The ideal candidate is professional, dependable, comfortable learning new computer programs, and able to manage multiple priorities in a fast-paced environment. Strong communication, organization, and follow-through are essential for success in this role.
Requirements
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to prioritize assignments and meet deadlines in a fast-paced environment.
- Comfortable working with computers and learning new programs.
- Professional, positive, and approachable demeanor.
- Ability to work collaboratively as part of a team.
- Sound judgment and the ability to handle confidential information appropriately.
- Strong member-service skills and the ability to maintain professional boundaries.
Nice To Haves
- Previous administrative, hospitality, catering, event-planning, or customer-service experience is preferred.
Responsibilities
- Respond promptly and professionally to member phone calls and emails.
- Assist members with questions regarding private events, room reservations, event availability, and upcoming functions.
- Work closely with the Catering & Private Events Manager to ensure members receive complete and accurate information.
- Prepare, review, and update Banquet Event Orders (BEOs), including event dates and times, contact information, room assignments, menus, services, pricing, attendance counts, and billing details.
- Track event count changes and update BEOs throughout the day.
- Highlight, print, and distribute BEO updates to the appropriate departments.
- Maintain the catering boards in the kitchen and ensure event information remains current.
- Print and distribute two-week BEO packets every Monday.
- Schedule and reserve meeting spaces for internal Club meetings.
- Schedule appointments for the Catering & Private Events Manager and Executive Chef, including calendar invitations and relevant event information.
- Voucher vendor invoices accurately and promptly.
- Assist with booking entertainment and maintaining the monthly entertainment calendar.
- Maintain regular communication with the Catering & Private Events Manager and Assistant General Manager regarding current and upcoming events.
- Provide administrative support for special projects and other department needs.
- Protect confidential information involving members, employees, and Club operations.
- Support the Club’s core values and commitment to outstanding member service.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
