FT Catering Coordinator

Stew Leonards • Clifton, NJ

5d

About The Position

The Catering Coordinator promotes the growth of Stew Leonard’s catering services by connecting with current and potential customers. The coordinator helps customers bring their event vision to life by providing prompt, courteous guidance on food selections and catering orders. The role involves customer service, order documentation and coordination with sales, culinary, and other store teams.

The position is full-time and hourly, with pay of $17.85–$18.00 depending on qualifications and experience. Applicants must be at least 18 years old. The job requires standing and walking, with occasional sitting, reaching, and lifting up to 30 pounds. The posting says candidates may be able to start as soon as one week after applying.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• At least one year of experience with product knowledge.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Good computer skills and basic knowledge of Microsoft Excel, Word, Outlook, and an in-house catering program.
• Good organizational skills.
• Ability to multitask.

Nice To Haves

• Excellent work ethic.
• Excellent interpersonal skills.
• Detail-oriented.
• Good listener.
• Honest.
• Quick thinker.
• Problem solver.
• Flexible.

Responsibilities

• Maintain thorough knowledge of the catering menu, including holiday menus.
• Speak with customers in person and by phone, and accurately document their order requirements.
• Help customers select foods and quantities based on event size and details.
• Return customer phone calls when necessary.
• Circulate order details to ensure sales departments are prepared to execute requirements.
• Ensure menus are up to date and available in store.
• Solicit services with local businesses.
• Ensure pricing is accurate.
• Assist the chef and culinary staff with order preparation as needed.
• Deliver catering orders when necessary.
• Follow health, sanitation, and safety regulations.
• Perform other duties as assigned.
• Greet customers warmly and help them feel welcome and appreciated.
• Collaborate with team members and provide assistance and support to help the store operate smoothly.
• Help improve and maintain store efficiency.
• Represent the store’s S.T.E.W. values in interactions with customers and team members.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k) plan for full-time and part-time team members.
• Family and personal time.
• Life insurance.
• Dayforce Wallet, allowing team members to request earned pay before payday at no cost.
• Career opportunities and growth; the posting states that over 80% of managers have been promoted from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED