FT Catering Coordinator

Stew Leonard's • Clifton, NJ

5d • $18 - $18

About The Position

The Catering Coordinator promotes growth in Stew Leonard’s catering services by connecting with current and prospective customers. The role provides prompt, courteous knowledge and guidance on food selections to help bring customers’ event plans to life. The coordinator communicates with customers in person and by phone, records order requirements, and coordinates with store sales departments so orders can be fulfilled as requested. The position may also assist with food preparation and delivery.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• At least one year of experience with product knowledge.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Good computer skills and basic knowledge of Microsoft Excel, Word, Outlook, and the in-house catering program.
• Good organizational skills.
• Ability to multitask.
• Excellent work ethic.
• Excellent interpersonal skills.
• Attention to detail.
• Good listening skills.
• Honesty.
• Quick thinking and problem-solving ability.
• Flexibility.

Responsibilities

• Develop thorough knowledge of the Stew Leonard’s catering menu, including holiday menus.
• Speak with customers in the store and over the phone, and accurately document their order requirements.
• Guide customers in selecting foods and quantities based on event size and details.
• Return customer phone calls when necessary.
• Circulate order details to ensure each sales department is prepared to execute order requirements.
• Keep menus current and available in the store.
• Solicit catering services with local businesses.
• Ensure pricing is accurate.
• Assist the chef and culinary staff with order preparation as needed.
• Deliver catering orders when necessary.
• Follow health, sanitation, and safety regulations.
• Perform other duties as assigned.
• Greet customers warmly and help ensure they feel welcome and appreciated.
• Collaborate with team members and provide assistance and support where needed.
• Help improve and maintain store efficiency.
• Represent the store and its S.T.E.W. values positively in interactions with customers and team members.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k) plan for full-time and part-time team members.
• Family and personal time.
• Life insurance.
• Career opportunities and growth, with over 80% of managers promoted from within.
• Dayforce Wallet, allowing team members to request earned pay before payday at no cost.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED