FT Catering Coordinator

Stew Leonards•Clifton, NJ

About The Position

The Catering Coordinator promotes the growth of Stew Leonard’s catering services by connecting with current and potential customers. They provide prompt, courteous knowledge and guidance about food selections to help bring customers’ event visions to life. The role includes discussing and documenting orders, coordinating order details with sales departments, keeping menus current, ensuring accurate pricing, and assisting with preparation and delivery as needed. The position is full-time and hourly, with pay of $17.85–$18.00 depending on qualifications and experience. Applicants must be at least 18 years old.

Requirements

  • At least 18 years old.
  • High school diploma or equivalent.
  • At least one year of experience with product knowledge.
  • Excellent customer service skills.
  • Excellent written and oral communication skills.
  • Good computer skills and basic knowledge of Microsoft Excel, Word, Outlook, and the in-house catering program.
  • Good organizational skills and ability to multitask.
  • Ability to stand and walk, with occasional sitting, reaching, and lifting up to 30 pounds.

Nice To Haves

  • Excellent work ethic.
  • Excellent interpersonal skills.
  • Attention to detail.
  • Good listening skills.
  • Honesty.
  • Ability to think quickly and solve problems.
  • Flexibility.

Responsibilities

  • Maintain thorough knowledge of the catering menu, including holiday menus.
  • Speak directly with customers in the store and by phone, and accurately document their order requirements.
  • Guide customers in selecting foods and quantities based on event size and details.
  • Return customer phone calls when necessary.
  • Circulate order details to ensure each sales department is prepared to fulfill order requirements.
  • Keep menus up to date and available in the store.
  • Solicit services with local businesses.
  • Ensure pricing is accurate.
  • Assist the chef and culinary staff with order preparation as needed.
  • Deliver catering orders when necessary.
  • Follow health, sanitation, and safety regulations.
  • Perform other duties as assigned.
  • Collaborate with team members and offer assistance to support smooth store operations.
  • Help improve and maintain store efficiency and represent the store positively in interactions with customers and team members.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan for full-time and part-time team members.
  • Family and personal time.
  • Life insurance.
  • Career opportunity and growth, with over 80% of managers promoted from within.
  • Dayforce Wallet, allowing team members to request earned pay as they earn it at no cost.
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