Catering and Group Sales Manager

Coury Hospitality • Tacoma, WA

3d • Onsite

About The Position

The Catering and Group Sales Manager is responsible for booking and servicing all events that do not have guest room needs, with the exception of rooms related to social events, i.e. weddings, holiday parties, etc. This position requires an energetic, detail-oriented person with a passion for providing 5-star service, a flexible can-do-attitude along with excellent communication skills to ensure customer satisfaction and repeat business.

Requirements

• Minimum 2 years of previous experience as a Catering Manager in a Marriott luxury hotel setting preferred
• Minimum 2 years of previous experience with Marriott CI/TY preferred
• Ability to negotiate, influence, and sell
• Excellent time management, self-management, and self-motivation, with a keen focus on detail
• Ability to maintain composure under pressure and possess determination and commitment to achieve financial expectations
• Flexible schedule to include evenings, weekends, and holidays as dictated by business demands
• Demonstrate resilience and flexibility in the face of change, with an innate desire to exceed guest expectations and have an uncompromising approach to service and follow-through

Responsibilities

• Provide the highest quality of service to the customer at all times, with quick and timely responses to all calls, emails, and leads
• Solicit and secure business for the hotel through a proactive, focused sales approach using all available technology to identify comp set accounts, new customers in the market, and existing accounts
• Develop strong, professional long-term business relationships by attending networking events, becoming a member of civic organizations, and/or industry associations
• Create banquet event orders (BEOs) with all set up, A/V, and food and beverage requirements needed for groups
• Ensure all BEOs are signed by the client and distributed to the Banquet and Culinary team in accordance with the guidelines set forth by the hotel

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed