Catering and Event Manager

Atrium Hospitality•Normal, IL

20h•Onsite

About The Position

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. This role involves collaborating directly with clients to craft detailed, unforgettable event experiences. You will lead banquet coordination, drive revenue through upselling, manage guestroom blocks and contracts, handle payments, conduct site tours, and support sales and marketing efforts.

Requirements

2+ years of event services experience
Strong technology skills – You know your way around BEOs, diagramming tools, and CRM systems
Flexible and adaptable
Exceptional communicator – You’re clear, concise, and can calm a frazzled planner with a single sentence.
Understanding of group and social event segments

Responsibilities

Collaborate directly with clients to craft detailed, unforgettable event experiences.
Lead banquet coordination by managing timely BEO creation and distribution.
Drive revenue through upselling opportunities and proactive communication with clients.
Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges.
Manage payments from start to finish, ensuring every invoice is clear and accurate.
Lead site tours, join pre- and post-event meetings, and be there for event execution.
Support the Sales and Marketing team with sales activities and revenue checks.