Catering & Event Sales Manager

SuViche•Brownsville, FL

4d•Onsite

About The Position

The Catering & Event Sales Manager will be responsible for generating new catering and event business through various channels, developing and maintaining client relationships, managing events from inquiry to execution, and ensuring client satisfaction. This role involves coordinating with internal teams, preparing proposals and contracts, negotiating pricing, and meeting sales goals. Additionally, the manager will oversee financial aspects of events, collaborate on marketing efforts, and participate in promotional activities.

Requirements

3+ years of experience in catering sales, event sales, hospitality sales, or restaurant sales.
Strong knowledge of event planning, banquet operations, and food & beverage services.
Proven track record of meeting or exceeding sales goals.
Excellent communication, negotiation, and presentation skills.
Strong organizational and project management abilities.
Proficiency with Microsoft Office, CRM systems, and event management software.
Ability to work evenings, weekends, and holidays as business demands require.
Must be able to speak, read and write English and Spanish.
Be able to work in a standing position for long periods of time.
Be able to reach, bend, stoop and occasionally lift up to 50 pounds.
Ability to work in a fast-paced hospitality environment.

Nice To Haves

Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred.
Guest-Centric Mindset: Passionate about delivering exceptional guest experiences and consistently exceeding expectations.

Responsibilities

Generate new catering and event business through prospecting, networking, referrals, and community outreach.
Develop and maintain relationships with corporate clients, event planners, hotels, local businesses, and community organizations.
Respond promptly to inquiries and prepare customized proposals and contracts.
Conduct venue tours and client consultations.
Negotiate pricing, menus, and event details while maximizing profitability.
Meet or exceed monthly, quarterly, and annual sales goals.
Manage events from initial inquiry through execution and post-event follow-up.
Coordinate with culinary, operations, and service teams to ensure successful event execution.
Prepare event orders, banquet event orders (BEOs), timelines, and logistics plans.
Ensure all client requirements, dietary restrictions, and special requests are communicated accurately.
Attend events as needed to ensure client satisfaction.
Build long-term relationships with clients to encourage repeat business.
Maintain consistent communication throughout the planning process.
Address client concerns and resolve issues promptly and professionally.
Conduct post-event follow-ups and solicit feedback.
Monitor event profitability and ensure pricing aligns with company objectives.
Manage deposits, contracts, billing, and event reconciliation.
Track sales activities, forecasts, and performance metrics.
Prepare regular sales reports and revenue projections.
Collaborate with marketing teams to promote catering and event services.
Participate in networking events, trade shows, bridal expos, and community events.
Utilize social media and digital platforms to generate leads and promote offerings.