Catering and Conference Service Manager

Vail Resorts • Truckee, CA

7d • $23 - $29

About The Position

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: We’re looking for a passionate and results-driven Catering and Conference Services Manager, based out of Northstar California, to join our team and make an impact at our Tahoe Resorts. The Catering and Conference Services Manager will plan and service group events and weddings at Northstar, Heavenly, and Kirkwood .

Requirements

• At least 18 years of age
• College Degree Preferred
• 2 Years Conference Services or Event Planning Experience
• Delphi or Salesforce Experience, Social Tables, BEO Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, One Note)
• English
• Flexibility to travel between Tahoe Resorts and navigate inside the Resorts. (Transportation is the employee's responsibility.)
• Phone required – phone plan is available (candidate will either opt into company plan or assume responsibility for a business phone solution.)

Nice To Haves

• Excellent organization and communication skills.
• Ability to consistently manage multiple priorities.
• Proven success in a similar role and environment.
• Build solid relationships and partner with people to create results.
• Able to influence and work with a wide range of stakeholders.
• Flexible schedule based on business needs: Some travel and in-resort visits may be required
• You value diversity and take pride in building a team with diverse thoughts, perspectives, and expressions.
• Pride and attention to detail.
• Empathy towards your customers and colleagues.
• Understanding of the ski and mountain activities business model.

Responsibilities

• Plan all aspects of events: BEOs, Activities, Communications, logistics, meeting space needs and design, staff, collateral, vendors, shipments, invoices, schedules and timelines, budget management, pre-payment collection and reconciliation.
• Maximize food, beverage and activity revenue to the Resorts through strong product knowledge and selling skills.
• Work directly with a wide variety of clientele in variety of time zones.
• Work with internal stakeholders.
• Work with clients to ensure that the function is professionally planned and have contact with client once in house to ensure any requests or problems are resolved.
• Take responsibility to ensure that group leaders are comfortable with the resort and knowledgeable about our product, personnel and responsibilities.
• Package all bills ensuring accuracy before sending to accounting for processing, make any necessary adjustments working with and ensure timely payments are received.
• Develop and maintain professionalism with clients, in house departments and vendors, maximizing profitability and guest service.
• Position is required to work all major functions as assigned by manager, understanding many events will occur in the evening after hours and on weekends.
• Position may be responsible for planning events for multiple Vail Resorts Destinations.

Benefits

• Ski/Mountain Perks!
• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees