Catering & Conference Sales Manager

Parable Hospitality•Los Angeles, CA

3d•Onsite

About The Position

The Wayfarer DTLA, a Tapestry Collection by Hilton, is looking for a Catering & Conference Sales Manager to join the team! The Catering & Conference Sales Manager is responsible for attainment of assigned catering/food and beverage sales goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Catering & Convention Sales Manager will work in conjunction with the sales the hotel’s revenue, meeting planner satisfaction scores, and food and beverage sales goals.

Requirements

Attainment of assigned catering/food and beverage sales goals
Servicing clients/groups and maintaining the contracted food and beverage minimum
Working in conjunction with sales to achieve hotel’s revenue, meeting planner satisfaction scores, and food and beverage sales goals
Soliciting new and existing accounts to meet and exceed budgeted revenue goals
Maximizing revenue by selling all facets of the hotel including room rental, banquet and catering food and beverage, AV and other revenue generating opportunities
Responding promptly to all sales related inquiries and correspondence from customers, prospects, and lead referrals
Conducting weekly quota of proactive sales calls in the form of telephone calls, hotel site inspections, trade shows and networking functions/meetings
Detailing (BEO Creation) of all meeting and events with client specifications including space requirements, times, equipment, menus, theme, décor, staffing etc.
Coordinating all group and banquet business booked by the Sales Manager(s) or Director of Sales
Contacting and appropriately following up on all signed/contracted business
Determining and coordinating all event planning needs
Communicating upcoming deadlines to clients i.e., cutoff date, room list due, final guarantee due etc.
Receiving and posting deposits and final payments, ensuring direct billing is established as applicable
Effectively communicating with the various departments to ensure meeting and related functions are executed to the client’s expectation
Exhibiting a positive and involved team attitude to all hotel departments and maintaining open communications with all coworkers for the best overall performance of the hotel
Providing overall direction and coordination for events to restaurant/banquet staff
Conducting site inspections, menu tastings and pre/post con meetings with clients
Participating in updating banquet menus/packages/upgrades regularly to maximize revenue and ensure customer needs are met
Participating in industry and civic organizations and events to take advantage of networking opportunities to build relationships and secure new business
Greeting host (on-site contact) for assigned events and providing formal introduction and handoff to Banquet Captain
Utilizing the hotels sales system in accordance with Company standards

Responsibilities

Solicit new and existing accounts to meet and exceed budgeted revenue goals.
Maximize revenue by selling all facets of the hotel including room rental, banquet and catering food and beverage, AV and other revenue generating opportunities.
Respond promptly to all sales related inquiries and correspondence from customers, prospects, and lead referrals.
Conduct weekly quota of proactive sales calls in the form of telephone calls, hotel site inspections, trade shows and networking functions/meetings.
Detailing (BEO Creation) of all meeting and events with client specifications including space requirements, times, equipment, menus, theme, décor, staffing etc.
Coordination of all group and banquet business booked by the Sales Manager(s) or Director of Sales.
Contact and appropriately follow-up on all signed/contracted business.
Determination and coordination of all event planning needs.
Communicate upcoming deadlines to clients i.e., cutoff date, room list due, final guarantee due etc.
Receive and post deposits and final payments, ensure direct billing is established as applicable.
Responsible for effectively communicating with the various departments to ensure meeting and related functions are executed to the client’s expectation.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel.
Provide overall direction and coordination for events to restaurant/banquet staff.
Conduct site inspections, menu tastings and pre/post con meetings with clients.
Participate in updating banquet menus/packages/upgrades regularly to maximize revenue and ensure customer needs are met.
Participate in industry and civic organizations and events to take advantage of networking opportunities to build relationships and secure new business.
Greet host (on-site contact) for assigned events and provide formal introduction and handoff to Banquet Captain.
Utilize the hotels sales system in accordance with Company standards.