Catering and Conference Service Coordinator (FT)
About The Position
The Catering and Conference Service Coordinator supports all managers in the Catering & Conference Services Department in coordinating the arrangements and booking for group meetings and conferences, in a manner that is consistent with company commitment to excellence in service. This role provides clerical, administrative, and organizational support to catering and Conference Services functions and events in a professional and enthusiastic manner. It involves creating menus, food labels, door cards and signage for groups, answering incoming calls, taking messages, logging and distributing catering leads, and preparing and distributing a weekly pilot (program of arrangement of events, both in-house and client functions) that consists of BEO sheets for every function happening that week to all departments throughout the property. The position also includes completing and distributing banquet event orders, daily memos, notices, and change notices for all department heads. The coordinator demonstrates strategic thinking, adapts quickly to shifting priorities, assists with the set up and coordination of pre-conference meetings, and helps build and maintain vendor/client relations. Additional duties include assisting with group room coordination and the preparation of group resumes, as directed by the leadership team.
Requirements
- At least 1-2 years of relevant experience and/or training. A combination of experience, education, and/or training may be substituted for either requirement.
- Availability to work on weekends and holidays is required.
- Must be able to attain a valid San Diego County Food Handler certification upon hire.
- RBS Certification required.
- Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
- Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.
Nice To Haves
- Previous similar position in a hotel, or similar business entity preferred.
- Delphi and Delphi Diagram knowledge is preferred.
Responsibilities
- Provides clerical, administrative and organizational support to catering and Conference Services functions and events in a professional and enthusiastic manner.
- Creates menus, food labels, door cards and signage for groups, as needed.
- Courteously and professionally answers all incoming calls and takes messages when needed.
- Promptly logs and distributes catering leads while obtaining the necessary information from each inquiring guest.
- Always smiles and greets guests in a courteous manner and promotes a positive, guest-oriented attitude among other employees.
- Prepares and distribute a weekly pilot (program of arrangement of events, both in-house and client functions) that consists of BEO sheets for every function happening that week to all departments throughout the property.
- Completes and distributes banquet event orders as necessary, daily memos, notices, and change notices for all department heads.
- Demonstrates strategic thinking and ability to understand how individual tasks connect to broader organizational objectives.
- Adapts quickly to shifting priorities in a fast-paced operational setting.
- Assists with the set up and coordination of pre-conference meetings.
- Assist in building and maintaining vendor/client relations.
- Assists with group room coordination and the preparation of group resumes.
- Performs additional duties and responsibilities as directed by the leadership team.
Benefits
- Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
- Discounted Hotel Rooms for you, family, and friends
- Free Employee Parking and/or discounted MTS Pronto card
- Free Meals & Refreshments during working shifts
- Career advancement opportunities!
- Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
- Discounts on cell phone bills, shoes, gym memberships, and more!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
