Catering and Conference Services Coordinator

Estancia La Jolla, A Noble House Hotel • San Diego, CA

4d • Onsite

About The Position

The Catering and Conference Services Coordinator provides critical administrative and operational support across departments to assist with the production of memorable corporate and social/wedding events at Estancia La Jolla Hotel & Spa. The ideal candidate will have attention to detail with written and verbal communication, time management, and organizational skills to meet deadlines in a fast-paced environment. Daily responsibilities include prompt response to catering sales inquiries, assistance with group activities and amenities, custom menus for tastings and group events, and preparation of site visit planning materials. The position will oversee internal event details and department reporting including distribution of Daily Events, Banquet Event Orders, and Group Resumes. This position requires proper phone etiquette and email correspondence to provide exceptional customer service with clients and vendors. The individual will be responsible to attend all assigned meetings and trainings, including special projects and onsite event support as required by Director. To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as the Catering and Conference Services Coordinator requires skills such as patience, empathy, and a desire to provide excellent service for our guests.

Requirements

• One year in luxury hospitality or similar environment.
• Ability to utilize Excel, Word, PowerPoint, Outlook.
• Possess a basic knowledge of food and beverage operations.
• Perform math skills such as addition, subtraction, multiplication and division.
• Ability to work a flexible schedule including AM, PM, weekend and holiday shifts as required by operational needs.
• Experience within a hotel/resort environment.

Nice To Haves

• Attention to detail with written and verbal communication, time management, and organizational skills to meet deadlines in a fast-paced environment.
• Amazing people connector, who thrives on creating experiences and problem solving.
• Patience, empathy, and a desire to provide excellent service for our guests.
• Experience in having fun!

Responsibilities

• Provides critical administrative and operational support across departments to assist with the production of memorable corporate and social/wedding events.
• Responds promptly to catering sales inquiries.
• Assists with group activities and amenities.
• Assists with custom menus for tastings and group events.
• Prepares site visit planning materials.
• Oversees internal event details and department reporting including distribution of Daily Events, Banquet Event Orders, and Group Resumes.
• Maintains proper phone etiquette and email correspondence to provide exceptional customer service with clients and vendors.
• Attends all assigned meetings and trainings, including special projects and onsite event support as required by Director.

Benefits

• Competitive pay
• Health insurance benefits
• Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family
• Matching 401k (After 1 year)
• On-Demand Pay (Earned wage access before payday!)
• PTO
• Complementary Parking
• Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed