Catering Admin

HEI Hotels & Resorts•Miami, FL
•$20 - $21

About The Position

Assist the Director of Catering in the administrative functions required for effective management of the Catering Department.

Requirements

  • Ability to effectively deal with internal and external customers, as well as vendors and department heads.
  • Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Nice To Haves

  • Hotel experience preferred.

Responsibilities

  • Promptly answer telephone calls following HEI Hotels and Resorts and brand standards using clear and positive communication.
  • Communicate information accurately to manager and disseminate information and facts to relevant accounts and applicable departments.
  • Type correspondence, proposals and contracts as directed by management using typewriters and computers.
  • Process contracts for relevant departments.
  • Distribute memos, contracts, resumes, room requests and amenities to relevant departments throughout the hotel.
  • Copy, fax and email necessary documentation for clients and hotel use.
  • Politely and professionally converse with clients.
  • Respond to inquiries with accurate information and record in all relevant files.
  • Promptly respond to requests for information on hotel facilities and menus.
  • Maintain accurate, necessary payroll records, time sheets and distribute to finance in timely manner.
  • Monitor and order necessary office supplies for department.
  • Maintain filing system in accordance with company standards.
  • Log pertinent account information in files.
  • Maintain necessary copies of contracts and correspondence in orderly and accurate manner.
  • Maintain current files and contracts for 5 years in accordance with HEI Hotels and Resorts minimum standards.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Benefits

  • Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
  • Vision insurance programs through EyeMed
  • Vacation, Sick and Holiday programs
  • Pet insurance through the ASPCA
  • Supplemental, Spousal and Child Life insurance
  • Short and Long-Term Disability plans
  • 401(k) Savings Plan with matching funds
  • Discounts through our 'YouDecide' program
  • Hotel Room Discount programs
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