Category Manager - Kitchen and Bath

Installation Made Easy

1d•Remote

About The Position

The Category Manager develops and executes strategies for assigned home improvement categories to generate leads, increase sales and revenue, improve competitiveness, and enhance customer satisfaction across partner networks. The role serves as the subject matter expert for assigned categories and is accountable for measurable performance and continuous improvement. It uses category metrics, market trends, customer behavior, and competitor performance to inform decisions and promotional strategies in coordination with IME, retailers, manufacturers, distributors, and service providers. The position owns category-specific initiatives, including Wizards, Spec Sheets, technology and process improvements, and other program enhancements. It maintains project plans, milestones, deadlines, and action items; conducts regular business reviews; and works across departments and with external partners to resolve obstacles and meet commitments. The role is highly visible and involves frequent interaction with senior leadership. It has no direct internal reports. The position is remote, with limited travel of less than 10% potentially required. Work includes prolonged periods sitting at a desk and using a computer, with occasional lifting of up to 15 pounds.

Requirements

High school diploma or equivalent.
At least 4 years of proven experience in Kitchen and Bath, Flooring, Exteriors, MEP, or other home improvement categories.
Strong understanding of product lines, installation processes, and vendor or contractor coordination in relevant home improvement categories.
At least 4 years of retail experience.
Professional demeanor.
Sound judgment and strong problem-solving ability.
Excellent written and oral communication skills.
Ability to interact effectively with all organizational levels, including executive and C-level stakeholders.
Exceptional organizational skills.
Ability to manage multiple projects while maintaining efficiency and attention to detail.
Ability to adapt to changing or multiple priorities.

Responsibilities

Own and manage the strategic direction of assigned product categories to drive sales growth, competitiveness, and customer satisfaction.
Develop category plans with measurable lead, sales, and revenue goals; review results, identify gaps, and take corrective action.
Own category-specific projects and improvements, including Wizards, Spec Sheets, and related technology or process initiatives; maintain plans, milestones, deadlines, and action items.
Serve as the subject matter expert for assigned categories, with a strong focus on performance.
Use knowledge of IME systems and workflows to identify opportunities to improve category programs, partner experience, and operational efficiency.
Engage manufacturers, distributors, and dealer networks; document partner feedback, communicate next steps, and resolve or escalate barriers.
Maintain and execute category promotional calendars, evaluate promotion effectiveness, and adjust quarterly promotional strategies based on performance.
Analyze category reports covering leads, sales, revenue, recruitment or assignment needs, ZIP-code coverage, work order cycle time, customer surveys, and promotions.
Conduct monthly internal and external business reviews, document feedback and follow-up actions, and research industry trends and factors affecting assigned categories.
Conduct competitor reviews and category content audits to keep Spec Sheets, Wizards, and Knowledge Vault materials accurate, current, and aligned with program requirements.
Coordinate cross-functional initiatives, share category knowledge, track outstanding actions, and ensure commitments and deadlines are met.
Ensure category information is accurate and consistent across partner-facing and consumer-facing platforms.
Work with marketing teams on promotional strategy, visual merchandising, and creative campaigns.
Attend trade shows, factory visits, and customer-facing events to maintain category expertise and identify business opportunities.
Perform other duties as required.

Benefits

Employer-provided equipment.
Medical, dental, and vision insurance.
Health savings plan with an employer contribution to a health savings account.
Medical and dental flexible spending accounts.
Company-paid basic life, short-term disability, and long-term disability insurance.
401(k) plan with employer match; the company matches 100% of the first 4% of salary deferrals, and all contributions are immediately 100% vested.
Employee discount program for electronics, groceries, travel, entertainment, and more.
Employee assistance program.
Pay on demand.
Critical illness, hospital indemnity, group accident, and legal insurance.
Paid time off.