Casualty Underwriting Manager, U.S. Reinsurance

Liberty Mutual•Stamford, CT
•Hybrid

About The Position

The U.S. Standard Casualty Underwriting Manager leads underwriting strategy, portfolio performance, and market presence for Liberty Mutual Reinsurance’s U.S. Standard Casualty business. The portfolio includes Commercial Umbrella & Excess, General Liability, Commercial and Personal Auto, Public Entity, Personal Umbrella, and other non-Professional Liability exposures. In partnership with the Chief Underwriting Officer, the manager sets portfolio strategy and risk appetite, owns pricing, profitability, and business-unit performance, and represents Liberty Mutual Reinsurance with brokers, ceding companies, and internal stakeholders across the U.S. Casualty market. The role also leads and develops the Casualty Underwriting team, promotes consistency in underwriting, pricing, and renewal decisions, and oversees portfolio planning, forecasting, and quarterly business reviews. The position is based within commuting distance of Stamford, Connecticut, and requires working in the office two to three days per week. The role provides strategic and technical underwriting leadership, client and market engagement, operational oversight, process improvement, and mentorship for the team.

Requirements

  • Bachelor’s degree or equivalent training.
  • At least 10 years of relevant and progressively more responsible production underwriting experience.
  • At least 7 years of previous people-management experience.
  • Advanced knowledge of underwriting concepts, practices, procedures, and techniques, including coverage issues, product lines, marketing, computers, and product competition.
  • Advanced knowledge of a technical specialty.
  • Strong negotiation, analytical, and decision-making skills.

Responsibilities

  • Develop and execute the product-line underwriting strategy and annual plan in alignment with LM Re and GRS strategy, collaborating with regional and product-line leaders.
  • Participate in the GRS Global Casualty Board and relevant LM Re forums; lead U.S. Standard Casualty product forums and provide renewal guidance to the underwriting team.
  • Represent LM Re with internal and external stakeholders, including brokers, industry bodies, business partners, and colleagues, and participate in industry forums and corporate activities.
  • Collaborate with underwriting, actuarial, and claims teams to identify KPIs, market indicators, and cycle trends and proactively manage the portfolio.
  • Implement a marketing plan to build a targeted portfolio and establish, maintain, and develop relationships with brokers and ceding companies to secure business aligned with plan objectives.
  • Engage clients on strategic agendas, manage expectations, resolve conflicts, and strengthen relationships, particularly with senior stakeholders.
  • Coordinate the underwriting audit schedule and work with claims and legal teams to research new products using market-trend knowledge.
  • Use Salesforce and other CRM systems to track engagement and develop relationships; coach junior colleagues on relationship building and help expand their networks.
  • Support Liberty Partnership Insights market surveys and engage senior broking leaders and risk managers on renewal strategies and business opportunities.
  • Develop the team’s prospecting and pipeline capabilities through training and identification of potential technology and tools; participate in strategic discussions for key LM Re global clients.
  • Apply expert market knowledge to underwriting policies, pricing, and strategy; promote research and model development and ensure the team has appropriate information and skills.
  • Attend APCIA and other relevant conferences and seminars, undertake speaking engagements, contribute topical articles to LM Re publications, and represent LM Re at industry forums.
  • Manage the referral process and consistency in risk selection; evaluate complex exposures as a subject matter expert.
  • Delegate Letters of Authority to the team for underwriting new and renewal casualty reinsurance programs consistent with business objectives and guidelines.
  • Coordinate account due diligence and monitoring with functional teams, including account huddle meetings, client meetings, and quarterly business reviews.
  • Ensure timely completion of underwriting, finance, and reporting-system requirements.
  • Provide market insights and underwriting guidance to the team, GRS, brokers, and clients; disseminate knowledge and advise on challenging accounts and relationships.
  • Develop data-driven pricing for complex situations, partner with analytics experts and modelers on model creation, and ensure underwriting insights are captured.
  • Promote adherence to underwriting standards and require strong justification for deviations from technical pricing; provide information or support for reserving deep dives.
  • Serve as a technical resource on LM Re or GRS projects and build broader line-of-business knowledge.
  • Participate in the use and development of business-management capabilities and tools, including CRM, data and reporting tools, and global pricing platforms; participate in U.S. Reinsurance Leadership meetings.
  • Identify opportunities to use GenAI and emerging technologies to improve processes and data access; implement and support standardized, streamlined underwriting processes and rapid adoption of changes.
  • Support initiatives, business execution, new technology, and process enhancements; promote transparent communication and use data, model outputs, and industry expertise to inform decisions and solve complex problems.
  • Support career development for casualty team members, foster learning and professional growth, and create a high-performance culture by setting ambitious objectives and inspiring underwriters to achieve LM Re and GRS objectives.

Benefits

  • Comprehensive benefits supporting employees’ life and well-being.
  • Workplace flexibility.
  • Professional development opportunities.
  • Employee Resource Groups.
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