Casualty Claims Specialist

First Chicago Insurance Company (FCIC) • Kansas City, KS

5d

About The Position

First Chicago Insurance Company is seeking an experienced Casualty Claims Specialist to investigate and settle automobile bodily injury claims. The role handles complex liability claims requiring additional investigation and verification, as well as casualty claims involving severe injuries, extended disability, bodily injury, or coverage-related litigation.

The specialist reviews assigned files and determines appropriate courses of action, conducts thorough investigations, documents claim activity, processes bodily injury and coverage claims, and prepares evaluations for settlement authority. The role also works with third parties, plaintiff counsel, the Claim Director, and the Chief Operating Officer to determine necessary injury and coverage investigations.

Requirements

• 3–5 years of casualty claims experience.
• Knowledge of legal and medical terminology.
• Excellent negotiation, communication, written, organizational, and interpersonal skills.
• Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.
• Proficiency in Microsoft Office products.

Responsibilities

• Review each assigned file and determine a course of action using technical knowledge and experience to support final disposition of the loss.
• Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including applicable coverage, liability status, and damages.
• Process bodily injury and coverage claims according to established office procedures.
• Work with third parties, plaintiff counsel, the Claim Director, and the Chief Operating Officer to determine necessary injury and coverage investigations.
• Research case and statutory law to conduct proper claim investigations.
• Document policy status, coverage, liability, and damages on all claims, and notify the reinsurer on qualifying claims.
• Prepare and present claim evaluations for the appropriate settlement authority.
• Maintain reasonable expense factors.
• Handle other duties as assigned.

Benefits

• Competitive salaries
• Training and development
• Medical and dental benefits
• Telemedicine benefit
• 401(k) with company match
• Paid time off and paid holidays
• Tuition reimbursement
• Training programs
• Wellness program
• Company-sponsored events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed