Casualty Claims Specialist

First Chicago Insurance Company (FCIC) • Lexington, KY

5d

About The Position

First Chicago Insurance Company is seeking an experienced Casualty Claims Specialist to investigate and settle automobile bodily injury claims. The role handles complex liability claims requiring additional investigation and verification, including severe-injury claims that may involve extended disability, bodily injury, or coverage-related litigation.

The specialist reviews assigned files and determines appropriate actions through final disposition, conducts and documents investigations, processes bodily injury and coverage claims under office procedures, and prepares claim evaluations for settlement authority. The role also works with third parties, plaintiff counsel, and company leaders on injury and coverage investigations, researches case and statutory law, documents policy and claim details, notifies reinsurers when required, and maintains reasonable expense factors.

Requirements

• 3–5 years of casualty claims experience.
• Knowledge of legal and medical terminology.
• Excellent negotiation, communication, written, organizational, and interpersonal skills.
• Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.
• Proficiency in Microsoft Office products.

Responsibilities

• Review each assigned file and determine an appropriate course of action to support final disposition of the loss.
• Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including coverage, liability status, and applicable damages.
• Process bodily injury and coverage claims in accordance with established office procedures.
• Work with third parties, plaintiff counsel, the Claim Director, and the Chief Operating Officer to determine necessary injury and coverage investigations.
• Research case law and statutory law to conduct proper claim investigations.
• Document policy status, coverage, liability, and damages on all claims, and notify the reinsurer on qualifying claims.
• Prepare and present claim evaluations for the appropriate settlement authority.
• Maintain reasonable expense factors.
• Handle other duties as assigned.

Benefits

• Competitive salaries
• Training and development
• Medical and dental benefits
• Telemedicine benefit
• 401(k) with a company match
• Paid time off and paid holidays
• Tuition reimbursement training programs
• Wellness program
• Company-sponsored events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed