Casualty Claims Specialist

HDI Global Insurance Company•Chicago, IL

2d•$100,000 - $120,000

About The Position

HDI Global Insurance Company is seeking a seasoned consultant to investigate and settle complex and severe commercial casualty claims. The role is part of the Casualty Claims team and handles product liability, construction defect, and construction liability claims. The specialist represents the company and its clients in complex claims, resolves significant exposure claims, and manages claim outcomes within designated monetary authority. The position is based in Chicago, Illinois, with minimal travel or travel as necessary for mediations, client or case meetings, court, or arbitral appearances. The specialist provides service to business partners and builds relationships with customers, brokers, and HDI colleagues domestically and abroad. The role also shares claims lessons learned with other HDI departments. The base salary range is $100,000–$120,000, with eligibility for a performance-based annual bonus. Actual compensation depends on experience, education, and geographic location.

Requirements

Bachelor's degree.
At least 5 years of relevant experience.
Litigation and insurance claim management experience, emphasizing product liability and construction liability matters.
Expertise in claims handling, coverage, correspondence, and negotiations.
Excellent verbal and written communication skills.
Ability to analyze medical records, expert reports, and other investigative reports.
Strong attention to detail and interpretation skills.
Strong organizational and time-management skills.
Ability to multitask and adapt to change.
Desire to exceed the expectations and requirements of external customers and internal colleagues.
Extensive experience with Microsoft Office, electronic file systems, and database systems.
Work with HDI to secure an appropriate suite of state adjuster licenses and complete required continuing education to maintain those licenses.
Must be legally authorized to work in the United States.
Employment is contingent upon successful completion of a background check.

Responsibilities

Manage an inventory of high-volume, low-severity litigations.
Investigate, evaluate, negotiate, and resolve complex commercial casualty claims, using external service providers where appropriate.
Represent the company and clients effectively in complex claims by participating in or leading litigation teams when necessary.
Independently resolve significant exposure claims on favorable terms.
Control the use, costs, and work product of outside counsel and other external service providers.
Analyze coverage under standard and manuscript policy forms, identify and evaluate coverage issues, and prepare coverage position letters when necessary.
Operate within designated monetary authority for reserves, case disposition, and payments.
Prepare timely and accurate management reports on large losses and keep management informed of issues, problems, and progress on severe claims.
Conduct regular mediations or informal claim negotiations.
Provide service and availability to business partners and develop relationships with customers, brokers, and HDI colleagues domestically and abroad.
Identify and initiate subrogation recovery opportunities.
Share claims lessons learned with other HDI departments.
Travel as necessary for mediation, client or case meetings, court, or arbitral appearances.