Casino Writer - Casino del Mar

The Condado Collection•San Juan,

2d•Onsite

About The Position

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. Casino del Mar features non-stop fun, excitement and sophistication under one roof. Located in the open lobby of La Concha Resort, Casino Del Mar combines atmosphere with high-energy action designed to excite the senses. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Requirements

Hospitality oriented
Able to handle difficult situations effectively.
Ability to prioritize and organize a variety of tasks and responsibilities.
Ability to communicate effectively with all Casino employees as well as casino suppliers.
Flexibility to work variable hours, including nights, weekends, and holidays
Fully Bilingual (Spanish/English)

Nice To Haves

Proven experience in writing, preferably within the casino, gaming, or gambling industry, preferred.

Responsibilities

Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
The cashier performs a variety of clerical duties.
Process daily cash drop for tables and slots.
Process daily cash deposits.
Posting daily journal entries.
Reconcile tickets (TITO) reports.
Must be in compliance with federal requirements regarding Anti-Money Laundering and Anti-Terrorism requirements, CTRC’s, SARC, Specially Designated Nationals and Blocked Persons List, BSA, FTC, OFAC, Privacy of Information Act. Must comply with all BSA/OFAC and AML policy and procedures as well as PRTC Regulations.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications.
Develop and maintain positive working relationships with others, support the team to reach common goals.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Perform other reasonable job duties as requested.