Casino Operations Coordinator
About The Position
As a Casino Operations Coordinator, you will be responsible for managing the release, testing, and ongoing evaluation of casino games across various markets. We are seeking a detail-oriented and proactive Casino Operations Coordinator to join our team. This role is essential to ensuring our casino platform delivers high-quality, compliant, and engaging gaming content to our players. You will be working closely with internal and external stakeholders to optimize game performance and adherence to regulatory standards. This position offers a unique opportunity to gain valuable insights into casino operations, content management, and performance analysis while supporting key casino projects and initiatives.
Requirements
- Ability to build strong working relationships with game providers through email, phone, and face-to-face contact.
- Forward thinking with a passion for delivering the highest quality, ensuring the user experience is at the center.
- Results-driven, self-starter with good communication and presentation skills.
- Ability to work under pressure on multiple concurrent tasks and projects whilst maintaining excellent attention to detail.
- Strong organizational and prioritization skills, with the ability to work independently without supervision.
- Excellent oral and written English language skills.
- Ability to be innovative, creative, and think laterally to understand and adapt to market and technology trends.
Responsibilities
- Managing the release, testing, and ongoing evaluation of casino games across various markets.
- Working closely with internal and external stakeholders to optimize game performance and adherence to regulatory standards.
- Supporting key casino projects and initiatives.
- Being the point of contact, driving improvements, coordinating games releases, and taking ownership of designated markets.
- Contributing to the creation and suitability of the games roadmap.
- Monitoring and reporting of financial performance.
- Managing relationships with game providers.
- Assisting with the delivery of projects, such as new provider integrations and regulatory market integrations.
- Working with the Games Delivery team to ensure games are tested in Staging and Live environments, in line with agreed testing scripts.
- Completing testing whilst providing a good user experience to customers.
- Managing the team mailbox and actioning appropriate emails.
- Proactively completing competitor and country analysis and presenting improvements on the designated regulatory markets.
- Actively participating in analysis and implementation of new product features to continually improve bet365 offerings.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
