CASINO HOST
About The Position
Develop and maintain superior relationships with guests by balancing professionalism and personality. Seek new and targeted players to inform them of the benefits of player development programs. Prepare, coordinate, host, and administer complimentary and guest events. Track and monitor guest feedback and participation on an ongoing basis to determine program effectiveness. Maintain high levels of guest service, professionalism, confidentiality, and discretion in all communications to and about guests. This position has no supervisory responsibilities. Duties and responsibilities may be changed, expanded, reduced, or deleted to meet the business needs of the company.
Requirements
- Must be at least 21 years of age.
- Must have a high school diploma or GED.
- Excellent communication skills and a friendly, outgoing personality are required.
- Must be a proven self-starter, flexible, versatile, and responsible.
- Must be able to work all schedules, days, and shifts; complete flexibility is required.
Nice To Haves
- Prior customer service and sales experience preferred.
Responsibilities
- Use a computer database to identify target players.
- Speak with players in person or by telephone to market promotions and events.
- Walk through the casino to identify registered players and prospective players.
- Develop, maintain, and analyze databases to identify opportunities and measure productivity.
- Approve and monitor complimentary benefits issuance based on player performance.
- Attend player events, interact with invited players, and provide guest service professionally and courteously.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
