Casino Compliance Representative 1 PGCB
About The Position
As a Casino Compliance Representative 1 with the Pennsylvania Gaming Control Board, you will help uphold the integrity of gaming at Hollywood Casino York. The role combines teamwork, independent work, and public service, contributing to safe and lawful gaming environments for patrons and staff. The position monitors gaming operations to ensure activities comply with laws, regulations, and approved procedures. Duties include gathering and analyzing information related to gaming operations and patron behavior; preparing reports and communications that summarize findings and concerns; assisting patrons with self-exclusion processes; communicating professionally with industry staff; referring issues to the appropriate bureau or law enforcement partner; and using electronic and manual information systems to support compliance activities. This is a full-time, 40-hour-per-week shift-work position. Telework is not available. New Commonwealth of Pennsylvania employees will start at an annual salary of $56,541 before taxes. Employment is contingent on completing a Personal History Questionnaire and a thorough background investigation, including drug screening, followed by review and approval by the Board.
Requirements
- An associate’s degree in a criminal justice, accounting, or gaming-related field; or two years of experience performing gaming assignments related to slot machines, gaming software, surveillance, or sports wagering; or an equivalent combination of experience and training.
- Ability to perform essential job functions.
- Employment requires completion of a Personal History Questionnaire and a thorough background investigation, including drug screening, with subsequent review and approval by the Board.
Nice To Haves
- Two years of experience in incident report writing.
Responsibilities
- Monitor gaming activities to ensure compliance with laws, regulations, and approved procedures.
- Gather and analyze information related to gaming operations and patron behavior.
- Prepare clear reports and communications summarizing findings and concerns.
- Assist patrons with self-exclusion processes and communicate professionally with industry staff.
- Refer issues to the appropriate bureau or law enforcement partner for further action.
- Use electronic and manual information systems to support compliance activities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
