Cashier

Smith Oil•Lisbon, OH

11d

About The Position

The Cashier performs retail sales activities, including greeting and welcoming customers, suggestive selling, closing sales, and accurately completing transactions using the point-of-sale register. The role provides courteous customer service, assists customers with product choices, and uses sales techniques to increase sales. It also involves stocking and cleaning the store, maintaining product knowledge, and supporting merchandising, displays, and floor moves. Additional related duties may be assigned by management.

Requirements

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
Commitment to excellence and high standards.
Ability to manage priorities and workflow.
Versatility, flexibility, and willingness to work enthusiastically with changing priorities.
Excellent customer service skills.
Creative, flexible, and innovative team player.
Ability to understand and follow written and verbal instructions.
Professional appearance and demeanor.
Ability to communicate effectively with people at all levels and from various backgrounds.
Ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicit feedback, assist with service requests, and meet commitments.
Ability to speak clearly and persuasively, listen, seek clarification, respond to questions, demonstrate group presentation skills, and participate in meetings.
Treat people respectfully, keep commitments, inspire trust, work with integrity and ethically, and uphold organizational values.
Observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.
Consistent attendance and punctuality, and ensure work responsibilities are covered when absent.
Follow instructions and management direction, take responsibility for actions, complete tasks on time or communicate an alternate plan, and commit to long hours when necessary to reach goals.
Continually stand, walk, use hand and finger dexterity, talk or hear, and use visual acuity to operate equipment and/or use a keyboard.
Frequently bend, stoop, or kneel.
Occasionally lift, push, or carry items weighing up to 50 pounds.

Responsibilities

Assist customers enthusiastically and courteously, providing outstanding customer service.
Advise and assist customers with product choices.
Use selling techniques to increase sales, including add-on selling and closing skills.
Accurately complete sales using the POS system according to established procedures.
Stock and clean the store to maintain sales appearance and customer usability.
Maintain knowledge of merchandise in the selling area and keep current as new product lines are introduced.
Assist with merchandising efforts, displays, and floor moves as needed.
Perform other related duties as assigned by management.