Hoover Dam Cashier

LAZ Parking Nevada•Boulder City, NV

1d•Onsite

About The Position

The Cashier is the front-line personnel responsible for greeting, engaging and interacting with all customers entering and exiting the facility. The position requires cash handling, making correct change, monitoring transactions, etc. for traffic entering/exiting the facility.

Requirements

Strong customer service experience.
Cash handling experience is required.
Willingness to be flexible, work multiple facility locations.
Ability to handle challenging and at times, emotionally charged situations.
Ability to speak, read, and comprehend the English language.
Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
Must have strong computer understanding. Set up, Bluetooth wi-fi etc.
Ability to lift, push and pull at least 10 pounds.
Ability to stand, walk and run for extended periods of time.
Ability bend, stoop, squat and lift frequently throughout a shift.

Nice To Haves

Parking industry experience is preferred but not required.

Responsibilities

Meet and greet each customer with courtesy and great customer service.
Supervise all staff and fill into any position
Collect the parking fees and provide correct change.
Sell tickets
Understand and know how to handle different types of parkers; i.e. tenants, visitors, employees, administration, etc.
Understand the surroundings and building area in order to answer questions.
Complete the daily report.
Assist in staffing the exit or entry booth during peak collection hours in order to facilitate exit/entry should problems occur.
Communicate with management, supervisors and traffic directors.
Answer customer service questions concerning parking and answer general customer. Inquiries in a courteous, professional and effective manner, referring questions to the supervisor when applicable.
Determine traffic flow in times of equipment failure or during periods of construction.
Demonstrates a sense of urgency and timeliness.
Demonstrate the ability to seek improvement.
Field additional duties if they are assigned.