Cashier - Metropolis

Penney OpCo LLC • Plainfield, IN

5d • Onsite

About The Position

As a Cashier, you are accountable for the customer service and sales experience, including maintaining checkout standards; assisting with general operations such as Omnichannel, recovery, and inventory; and upholding performance standards related to shrink, safety, and role expectations.

The role includes greeting and assisting customers, supporting checkout processes and merchandising, helping with general store operations, and meeting established sales, service, productivity, profit, and attendance standards.

Responsibilities

• Greet and assist customers while providing excellent customer service and demonstrating WORTH behaviors.
• Engage customers and help resolve problems; assist with credit, rewards, and gift card programs; promote Findmore and other programs that support sales and customer service.
• Complete checkout processes, including returns and re-ticketing.
• Assist with signing and merchandising standards at checkouts, and stock and merchandise Impulse Fixtures and replenishment.
• Call for additional checkout assistance when needed and use the Point of Sale on Mobile Warrior device to support line management.
• Assist with Omnichannel efforts as needed.
• Assist with recovery, put backs, and fitting room maintenance as needed.
• Participate in annual inventory processes.
• Support company shrink and safety initiatives.
• Consistently meet established role performance standards, including iCAP program, product and service sales, customer service, profit, productivity, and attendance.
• Solve problems and make smart decisions that drive sales, profit, or customer service; work efficiently and effectively; and take accountability for results.
• Build positive, inclusive, and respectful relationships and proactively seek ways to improve the customer experience.

Benefits

• Eligible associates may receive medical, dental, and vision coverage, term life insurance, paid vacation and holidays, and a 401(k) with company match.
• All associates are eligible for a discount on JCPenney merchandise.
• Eligible store hourly associates scheduled to work on a designated holiday receive additional compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed