Cashier (08311) - 118 Raul Flores Blvd

Domino's Franchise•Pecos, TX
•Onsite

About The Position

A Domino’s Cashier handles monetary transactions in a fast-paced restaurant environment and provides customer service. The role involves taking and processing orders, serving as a liaison between customers, managerial staff, and kitchen staff, and keeping the restaurant’s front area clean and well stocked. Cashiers may help prepare food or work in the kitchen only as backup when necessary. The position requires standing for long periods and serving a large volume of customers. The environment is warm, bustling, and potentially noisy, with conveyor belt ovens, warming shelves, and carts that may present injury risks. Frequent hand sanitization is expected.

Requirements

  • Texas Certified Food Handlers Certificate.
  • Ability to understand and work with numbers.
  • Ability to follow directions and achieve goals.
  • Strong customer service and interpersonal skills.
  • Ability to follow a schedule, arrive on time, wear the proper uniform, and work swiftly.
  • Ability to communicate effectively with a variety of customers.

Nice To Haves

  • High school diploma or equivalent.
  • Sales experience.
  • Customer service experience.

Responsibilities

  • Greet customers entering the restaurant, calling, or using the drive-through.
  • Accurately record orders at the counter, over the phone, and at the drive-through.
  • Process orders through the Pulse system to ensure preparation.
  • Monitor completed orders and ensure prompt delivery to customers.
  • Help complete orders by ensuring sides and extras are included.
  • Upsell in-store promotions when applicable.
  • Collect customer payments, provide correct change, and process credit and debit card transactions.
  • Manage the cash drawer, balance it at the end of the shift, and use a drop box to keep cash in the till at the required level.
  • Listen to and resolve customer complaints, suggestions, and inquiries.
  • Keep the front counter and box-stocking areas clean, organized, and stocked.
  • Clean the dining area by wiping tables and booths, sweeping and mopping floors as needed, and taking out trash.
  • Clean lobby windows and the outside of the soda machine.
  • Restock dining-area supplies, including napkins, straws, lids, and Parmesan and red pepper shakers.
  • Wipe down and restock Coke coolers.
  • Clean and restock public and employee restrooms throughout the shift and at its end.
  • Help cook food or work in the kitchen as backup when necessary.
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