Cashier (06591) - 2014 Lamar

Domino's Franchise•Sweetwater, TX
•Onsite

About The Position

A Domino’s Cashier handles monetary transactions in a fast-paced restaurant environment and provides customer service. Cashiers take and process orders, serve as a liaison between customers, managers, and kitchen staff, and keep the front area clean and stocked. The position requires a personable, resourceful, self-motivated employee who is comfortable with computers, can multitask, and remains calm under pressure. Relevant training is provided on the job; prior experience is not required.

Requirements

  • Texas Certified Food Handlers Certificate.
  • Ability to understand and work with numbers.
  • Ability to follow directions and achieve goals.
  • Strong customer service and interpersonal skills.
  • Ability to follow a schedule, arrive on time, wear the proper uniform, and work swiftly.
  • Ability to communicate effectively with a variety of customers.

Nice To Haves

  • High school diploma or equivalent.
  • Sales experience.
  • Customer service experience.

Responsibilities

  • Greet customers at the restaurant, by phone, and at the drive-through.
  • Accurately record customer orders at the counter, by phone, and at the drive-through.
  • Process orders through the Pulse system.
  • Monitor ready orders and ensure prompt delivery to waiting customers.
  • Help expedite and complete orders, including all sides and extras.
  • Upsell in-store promotions when applicable.
  • Collect customer payments, provide correct change, and process credit and debit card transactions.
  • Track the cash drawer, balance it at the end of the shift, and use a drop box to maintain the required cash level in the till.
  • Listen to and resolve customer complaints, suggestions, and inquiries.
  • Keep the front counter and box stocking areas clean, organized, and stocked.
  • Clean the dining area, including tables, booth seating, floors, windows, and trash.
  • Restock dining-area supplies, including napkins, straws, lids, and seasoning shakers.
  • Clean the soda machine and wipe down and restock Coke coolers.
  • Clean and restock public and employee restrooms throughout the shift and at its end.
  • Help cook food and work in the kitchen when necessary, as backup.
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