Cashier - FB - That Chicken Place

Casino and•East Saint Louis, IL

15h

About The Position

The Cashier works at That Chicken Place and provides guest service in a fast-paced hospitality environment. The role operates the point-of-sale system, handles cash according to company policies, and supports food and beverage service, including greeting and seating guests, bussing tables, and running orders. The position maintains clean, safe, organized, and well-stocked work areas and helps ensure guests receive proper service. The hospitality operation runs 24 hours a day, 365 days a year; this position is primarily indoors in controlled temperatures.

Requirements

One year of cash-handling experience in a fast-paced environment.
Food Handler Certification.
High school diploma or GED.
Basic mathematical skills.
Hepatitis A vaccination on or before the first day of work.
Ability to work weekends and holidays.
Ability to stand and walk frequently, with repetitive movement of fingers, legs, arms, and hands.
Ability to kneel, reach, pull, push, and lift up to 50 pounds occasionally.
Speech and vision abilities are required.

Responsibilities

Participate regularly in departmental and company meetings.
Provide exceptional customer service and treat guests and coworkers respectfully.
Operate the point-of-sale system, ring in all service items, and maintain a balanced bank.
Know the products served by the company.
Follow Draft Kings at Casino Queen cash-handling policies and procedures.
Use salesmanship and customer service to support the success of the position, company, and team.
Communicate with guests, build rapport, and engage in friendly conversation.
Communicate guest-service opportunities, product shortages, and other issues to management.
Serve food and drinks; greet and seat guests; bus tables; run food and drinks; perform side work; and carry out other normal guest-service functions.
Keep workstations and surrounding areas properly stocked, clean, safe, and organized.
Follow the company attendance policy, handbook rules, and regulations.
Complete assigned work tasks requested by departmental leaders.
Prioritize needs proactively and manage resources effectively.
Immediately report safety hazards, problems, or maintenance issues to the appropriate party.
Ensure proper service steps are followed and guests' needs are met.
Perform other duties as assigned.