Cashier - FB - That Chicken Place

Bally's Chicago•East St. Louis, IL

About The Position

The Cashier at That Chicken Place provides friendly, respectful service to guests and coworkers while supporting food and beverage service. The role operates the point-of-sale system, accurately rings in service items, maintains a balanced bank, follows cash-handling procedures, and stays knowledgeable about the products served. The cashier helps ensure guests receive the proper steps of service and communicates guest-service opportunities, product shortages, and other issues to management. The position also involves greeting and seating guests, serving food and drinks, bussing tables, running food and drinks, completing side work, and performing other normal guest-service duties. The cashier maintains clean, stocked, safe, and organized work areas, follows company attendance and handbook policies, prioritizes needs and resources, completes assigned tasks, and promptly reports safety hazards, problems, or maintenance issues. The hospitality operation runs 24 hours a day, 365 days a year. Work is primarily indoors in controlled temperatures, with occasional exposure to outdoor conditions.

Requirements

At least 1 year of cash-handling experience in a fast-paced environment.
Food Handler Certification.
High school diploma or GED.
Basic mathematical skills.
Hepatitis A vaccination on or before the first day of work.
Availability to work weekends and holidays.
Speech and vision abilities are required.
Ability to stand and walk frequently and perform repetitive movements with fingers, legs, arms, and hands.
Ability to kneel, reach, pull, push, and lift up to 50 pounds occasionally.

Responsibilities

Participate regularly in departmental and company meetings.
Provide exceptional customer service and treat guests and coworkers with respect.
Operate the point-of-sale system, ring in all service items, and maintain a balanced bank.
Know the products served by the company.
Follow Draft Kings at Casino Queen cash-handling policies and procedures.
Build rapport and engage guests in friendly conversations while communicating effectively.
Communicate guest-service opportunities, product shortages, and issues to management.
Serve food and drinks; greet and seat guests; bus tables; run food and drinks; and complete side work and other guest-service duties.
Keep workstations and surrounding areas stocked, clean, safe, and organized.
Follow the company attendance policy and other handbook rules and regulations.
Complete assigned work tasks requested by departmental leaders.
Prioritize needs and manage resources effectively.
Immediately report safety hazards, problems, or maintenance issues to the appropriate party.
Ensure proper steps of service are followed and guest needs are met.
Perform other duties as assigned.