Lubbock Texas Airport Cashier

Reimagined Parking • Lubbock, TX

3d • Onsite

About The Position

The Cashier operates a designated parking location at Lubbock Preston Smith International Airport, accurately handling cash and electronic transactions while providing exceptional customer service. The role involves proper ticket handling, secure cash management, and maintaining a clean, safe, and welcoming environment. The Cashier works with team members and management to follow cash-handling procedures, safety standards, and company policies while meeting customer and client expectations.

The position is full-time and pays $10.50 per hour. The listed schedule is Monday through Sunday, 5 p.m. to 1 a.m. Benefits listed for full-time employees include paid time off and holidays, medical, dental, and vision coverage, company-paid basic life and short-term disability insurance, a 401(k) plan with employer match and immediate vesting, an Employee Assistance Program, and parental and caregiver leave. If the position is union-represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement.

Requirements

• Must be at least 18 years of age.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security.

Nice To Haves

• Previous cash-handling experience is an asset.
• Previous customer service experience is preferred.
• Excellent customer service and interpersonal communication skills.
• Ability to communicate clearly and professionally with guests.
• Strong attention to detail and accuracy.
• Basic math and cash-handling skills.
• Ability to learn quickly and make sound decisions in a fast-paced environment.

Responsibilities

• Accurately process cash, credit card, and other payment transactions.
• Maintain an organized cash drawer and tickets.
• Prepare cash control and summary sheets neatly and accurately.
• Promptly report cash overages and shortages.
• Ensure adequate change is available throughout the shift.
• Complete shift and daily reconciliations of receipts, cash, and charges.
• Perform revenue drops according to location-specific procedures.
• Secure funds and control documents in deposit bags before deposit.
• Greet guests and bid them farewell in a friendly, courteous, and professional manner.
• Provide pleasant, helpful, solution-oriented customer service.
• Resolve customer complaints quickly and efficiently, escalating when necessary.
• Answer guest questions and clearly explain parking procedures.
• Communicate respectfully and professionally with guests, clients, and teammates.
• Issue and/or collect visitor parking tickets.
• Match visitor ticket forms when original tickets cannot be located.
• Assist guests entering or exiting the property.
• Answer telephone calls promptly and courteously when required.
• Maintain a clean, orderly, and safe cashier booth and surrounding work area.
• Clean and organize the booth interior and windows.
• Keep signage and equipment clean and free of vandalism or graffiti.
• Pick up trash in the parking lot and replace garbage liners as needed.
• Keep supplies stocked, properly stacked, and organized.
• Maintain a safe and secure work environment.
• Lock windows and doors and secure cash when leaving the booth.
• Immediately report accidents, incidents, suspicious activity, and safety concerns.
• Follow company policies, procedures, and safety standards.
• Follow the company dress code and grooming standards.
• Arrive punctually and accurately punch the timecard at the start and end of each shift.

Benefits

• 10 days of paid time off and 8 paid holidays.
• Medical, dental, and vision coverage for employees and their families.
• Company-paid basic life and short-term disability insurance, with additional options for loved ones.
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program, including behavioral health care for employees and family members.
• Parental and caregiver leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed