Holiday Seasonal Cashier, Palo Alto - Williams Sonoma

Williams-Sonoma • Stanford, CA

9d • Onsite

About The Position

The Cashier supports customers at the cash wrap, delivers personalized service, and completes point-of-sale transactions accurately and efficiently. The role helps create an upbeat store environment, communicates product and promotion information, and works to meet customers’ needs while following company policies and procedures. Seasonal role at the Palo Alto Williams Sonoma location.

Requirements

• Love closing sales and demonstrate the ability to exceed goals.
• Thrive in an entrepreneurial environment and look for creative ways to approach work.
• Build lasting customer relationships by capturing contacts, reconnecting, and promoting company inspiration, events, services, brand credit cards, and product launches.
• Ask questions to understand customers’ personal style and needs.
• Work effectively in a team while also working independently and managing one’s own work.
• Have 1–2 years of experience in a customer service role.
• Demonstrate the ability to prioritize and handle multiple tasks simultaneously.
• Be able to remain mobile on the sales floor for extended periods.
• Be able to operate a POS system.
• Be able to lift and mobilize items up to 75 lbs. using appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet business needs.
• Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday); weekend availability must be on two separate days. Associates scheduled for 20 or more hours per week need greater availability to meet business needs.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Keep the store environment lively and upbeat for customers and teammates.
• Engage multiple clients at the cash wrap and provide personalized service that creates a positive, lasting impression.
• Accurately and efficiently process register and POS transactions, sales, returns, and exchanges.
• Ring merchandise accurately and apply appropriate price overrides to charge current prices.
• Communicate product information, care, maintenance, timeframes, and delivery details to manage customer expectations.
• Affirm customers’ purchases and suggest additional merchandise that complements their selections.
• Inform clients about promotions that may affect sales.
• Share information and testimonials about products, in-store events, and workshops.
• Maintain visual standards and supplies in the cash wrap area.
• Use available resources to help customers obtain what they want and resolve issues.
• Perform other duties assigned by management and comply with company policies and procedures.
• Foster a fair and respectful environment for all associates in accordance with the People-First Philosophy.

Benefits

• Competitive compensation; anticipated pay is $18.70 per hour.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED