Holiday Seasonal Sales Associate, Palo Alto - Williams Sonoma

Williams-Sonoma • Palo Alto, CA

5d • Onsite

About The Position

As a Sales Associate, you provide customers with a unique shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role includes helping customers find products suited to their needs, completing transactions, and supporting store presentation and operations. The listed anticipated pay range is $18.70 per hour; compensation is based on factors including education, work experience, certifications, and geographic location. The role is not eligible for relocation assistance. Williams-Sonoma, Inc. states that it will not commence or sponsor an employment-based immigration case for this position.

Full-time associates are expected to have open availability to meet business needs. Part-time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts; availability for more hours may be required to be scheduled for 20 or more hours per week. Weekend availability must be on two separate days.

Requirements

• Love to sell and demonstrate the ability to exceed selling goals and close sales.
• Succeed in a team environment while also working independently and managing time.
• Thrive in an entrepreneurial environment and look for ways to think outside the box.
• Ask customers questions to understand their cooking style and needs, and discover their style, lifestyle, and story to connect them with appropriate products.
• Demonstrate the ability to prioritize and handle multiple tasks simultaneously.
• Be effective when working toward clearly defined daily sales goals and metrics.
• Have 1–2 years of customer service and retail sales experience.
• Be able to remain mobile on the sales floor for extended periods.
• Be able to operate a POS system.
• Be able to lift and mobilize items up to 75 lbs. using appropriate equipment and safety techniques.
• For full-time associates, have open availability to meet business needs.
• For Part-Time Flex associates, be available for at least two regularly scheduled shifts on separate weekend days and two weekday shifts; greater availability may be needed to be scheduled for 20 or more hours weekly.

Nice To Haves

• Specialty retail sales experience.
• High school diploma or equivalent.

Responsibilities

• Provide sincere, friendly, energetic customer service in accordance with World-Class service standards.
• Achieve established sales and contest goals.
• Maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Perform register transactions, including sales, returns, and exchanges, efficiently and accurately.
• Assist with implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Uphold store maintenance and cleanliness standards; straighten, clean, and help maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties as assigned by management.
• Comply with all company policies and procedures.

Benefits

• Competitive compensation package.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance for full-time associates, including same-sex domestic partner benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED