Cashier Valet Parking

Marriott•Romulus, MI

About The Position

Monitor and direct personal and commercial vehicle traffic on the property, including guest vehicles, taxis, limousines, and buses, ensuring vehicles are legally parked and traffic flows smoothly. Monitor the safety, security, and cleanliness of parking areas, reporting vehicles, safety hazards, unauthorized personnel, and potential security problems to a manager or supervisor. Communicate parking procedures to guests and visitors, reroute traffic when the parking facility is full, and keep staff informed. Review shift logs and daily memo books and document pertinent information in logbooks. Give guests directions and information about property amenities, services, operating hours, and local attractions, and provide change. Complete nightly audits of parked vehicles against vehicle claim tickets, resolve discrepancies, and submit charge lists to the Night Auditor. Maintain the security of vehicles and vehicle keys. Follow company policies and procedures, report accidents, injuries, and unsafe conditions, maintain a clean and professional appearance, protect confidential information and company assets, and provide courteous guest service. Communicate clearly and professionally, use appropriate telephone etiquette, and support coworkers with dignity and respect. The role requires standing, sitting, or walking for extended periods or an entire shift, and moving objects weighing up to 10 pounds without assistance. Perform other reasonable duties as requested by supervisors.

Requirements

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to stand, sit, or walk for extended periods or for an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Monitor and direct guest and commercial vehicle traffic on the property to ensure legal parking and efficient traffic flow.
  • Monitor parking areas for safety, security, and cleanliness, and report hazards, unauthorized personnel, and potential security problems.
  • Communicate parking procedures to guests and visitors; reroute traffic when the facility reaches capacity and inform staff.
  • Review shift logs and daily memo books and document pertinent information in logbooks.
  • Provide guests with directions and information about property amenities, services, hours of operation, and local points of interest; provide change.
  • Conduct nightly audits of parked vehicles against vehicle claim tickets, resolve discrepancies, and submit charge lists to the Night Auditor.
  • Maintain the security of vehicles and vehicle keys.
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; maintain a professional appearance; protect confidential information and company assets.
  • Welcome and acknowledge guests, anticipate and address their needs, assist individuals with disabilities, and thank guests.
  • Communicate clearly and professionally, answer telephones using appropriate etiquette, and support coworkers respectfully.
  • Perform other reasonable job duties as requested by supervisors.
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