Cashier Teller I, (B271810-2), 203, Tax

City of Laredo • Laredo, TX

14d

About The Position

Provides customer service in person, by phone, or by email; processes and receives payments; and calculates charges. Processes payments, reviews accounts, runs reports, and obtains and records customer information in the system. Answers customer questions and addresses concerns. Performs related work as required. The employee may also be requested to perform other job-related tasks not specifically listed. The position may require rotating between City Hall and City Hall Annex.

Requirements

• High school diploma or GED equivalency.
• At least one year of experience in bank telling, payment processing, cash handling, or customer service.
• At least two years of cash-handling experience involving collections in excess of $10,000 per day.
• Valid Texas Driver License; applicants with an out-of-state license must obtain a Texas Driver License within six months of employment.
• Knowledge of arithmetic, cash handling, balancing a cash drawer, office equipment, general office procedures, computing, data entry, and City ordinances.
• Ability to handle cash, coins, checks, and debit and credit cards accurately; reconcile cash drawers and document transactions.
• Ability to perform quick mental math, maintain confidentiality, follow directions, comply with privacy laws and City of Laredo and Tax Department policies, meet schedules and deadlines, and work effectively in a fast-paced environment.
• Ability to communicate effectively in English and Spanish, orally and in writing, and provide friendly, empathetic, respectful customer service.
• Ability to rotate work locations between City Hall and City Hall Annex.
• Ability to establish and maintain effective working relationships and contribute to a team-oriented workplace.
• Applicants who completed education outside the United States must submit a foreign credential evaluation from a NACES- or AICE-member agency verifying U.S. equivalency.
• Applicants offered employment must complete a thorough background check and provide certified school transcripts. Selected applicants must undergo drug and alcohol testing before employment; employees in safety-sensitive positions are subject to random testing.

Responsibilities

• Process payments, review accounts, and run reports.
• Obtain and record customer information in the system.
• Provide customer service in person, by phone, and by email, including answering questions and addressing concerns.
• Perform related work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED