Teller I

Elevations Credit Union•Boulder, CO

7d•$19 - $24•Onsite

About The Position

As part of the branch team, the Teller I serves as a point of contact for Elevations members, providing account transaction services and engaging with members to identify other financial needs. The role contributes to positive member experiences by delivering attentive, accurate, and timely service and referring members to relevant internal partners. The position is on-site at the Elevations Credit Union Boulder Diagonal Branch. It is a full-time, 40-hour-per-week, non-exempt position with workdays Monday through Saturday. The role operates in an office setting, routinely uses standard office equipment, and requires a personal smartphone for multifactor authentication.

Requirements

At least 6 months of experience successfully managing customer-service interactions in a fast-paced environment.
Education equivalent to a high school diploma.
Proficiency in Microsoft Word and Excel.
Personal smartphone required for multifactor authentication.

Nice To Haves

Bilingual English/Spanish speaking; a $150 monthly bilingual bonus is available after passing an aptitude assessment.

Responsibilities

Demonstrate Elevations Credit Union’s core values: Integrity, Respect, Passion, Creativity, and Excellence.
Engage members using the PEAK’T Service Model with care, professionalism, and high-quality service; explore relevant solutions and refer members to internal partners as appropriate.
Process account deposits, withdrawals, payments, and other teller transactions promptly and accurately.
Complete daily teller operations, including cash balancing, opening and closing tasks, and supporting periodic cash-control and operational audits.
Build interpersonal relationships and help members feel valued.
Comply with applicable federal and state laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).
Follow processes and procedures to protect members and Elevations Credit Union from fraud and loss.

Benefits

Four weeks of paid time off for full-time employees.
Work-anniversary paid time off.
Paid volunteer time off.
12 paid holidays.
Medical, dental, and vision plans with employer contributions to a Health Savings Account.
Up to a 4% match on 401(k) contributions.
Up to 12 weeks of fully paid parental leave.
Employee Assistance Program with personalized care options for the household.
Access to LinkedIn Learning, career and leadership development programs, job shadowing, and a mentor program.
Tuition reimbursement up to $5,250 per year.
Annual bonus.
$150 monthly bilingual bonus after passing an aptitude assessment, for qualifying bilingual employees.