Full Time Cashier/Telephone Operator

Acura of Avon • Canton, CT

5d

About The Position

Acura of Avon is a multi-time Acura Precision Team award winner that emphasizes employee development and views employees as long-term investments. The dealership is hiring a full-time Cashier/Telephone Operator. The role handles customer payments and receipts, answers and routes phone calls, addresses complaints professionally, and maintains dealership files. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m.

Requirements

• Ability to communicate customers’ interests, needs, and requests to management and sales personnel.
• Professional personal appearance.

Nice To Haves

• Experience with the Microsoft Office suite.

Responsibilities

• Calculate customer bills using the dealership’s computer system.
• Receive cash, checks, and credit card payments and record amounts received on repair orders and/or counter tickets.
• Make change accurately and issue receipts to customers.
• Answer phones, direct consumers to the proper department, and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• File service repair orders, parts counter tickets, car deal files, and hard copies.

Benefits

• Major medical and dental insurance
• 401(k) matching plan
• Paid vacation and holidays
• In-house training opportunities
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed