Full Time Cashier/Telephone Operator

Acura of Avon•Canton, CT

About The Position

Acura of Avon is hiring a full-time Cashier/Telephone Operator. The dealership describes itself as a multi-time Acura Precision Team award winner and emphasizes employee development, long-term investment, and opportunities for career growth. The role handles customer payments and receipts, answers and directs phone calls, responds to customer complaints, and files service, parts, and vehicle sales documents. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m.

Requirements

  • Ability to communicate customers’ interests, needs, and requests to management and sales personnel.
  • Professional personal appearance.

Nice To Haves

  • Experience with the Microsoft Office suite.

Responsibilities

  • Calculate customer bills using the dealership’s computer system.
  • Receive cash, checks, and credit card payments from customers and record amounts on repair orders and/or counter tickets.
  • Make change accurately and issue receipts to customers.
  • Answer phones, direct consumers to the proper department, and follow up in a timely manner.
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
  • File Service Repair Orders, Parts Counter Tickets, Car Deal Files, and hard copies.

Benefits

  • Major medical and dental insurance.
  • 401(k) matching plan.
  • Paid vacation and holidays.
  • In-house training opportunities.
  • Career growth opportunities.
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