Middleburg Heights - Cashier/Sales Floor Associate

Goodwill Industries of Gr. Cleveland & East Central Ohio • Cleveland, OH

1d • Onsite

About The Position

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a Cashier/Sales Floor Associate in Middleburg Heights, Ohio. The role handles customer transactions, keeps the store stocked and presentable, and builds positive relationships with customers and donors. The position is hourly and full-time, with pay of $13.40.

Requirements

• Strength in mathematics.
• Strong people and customer service skills.
• Ability to identify shades and tones of color and visually inspect clothing.
• Background check required.

Nice To Haves

• Computer experience preferred.
• Prior retail experience preferred.
• High school diploma or GED preferred.

Responsibilities

• Ensure 100% donor and customer satisfaction.
• Itemize purchases using the point-of-sale (POS) system, handle cash and make change, and implement agency programs such as Round Up and Loyalty.
• Use POS software to enter starting and ending cash amounts and maintain accurate customer records.
• Handle customer disputes, make exchanges according to policy, and assist customers in a friendly and helpful manner.
• Assist with stock rotation and merchandise racks, shelves, and other displays in a presentable manner.
• Assist store team leadership with training new personnel.
• Help maintain store cleanliness, including cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.
• Assist with floor running, apparel rotation, and cleaning dressing rooms as needed.
• Follow agency safety policies and guidelines, and work with supervisors and team members to address identified safety concerns.
• Embody DGR (Donated Goods Retail) MODE Guiding Principles.
• End every transaction with “You changed a life today, Thank you!”
• Perform other duties as assigned.

Benefits

• Bonus incentive plan
• Daily Pay
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount
• Full-time employees are eligible for medical, dental, and vision benefits at a fraction of the premium cost.
• Short-term and long-term disability insurance at no cost to full-time employees.
• Life insurance at no cost to full-time employees.
• Paid holidays for full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED