Retail Cashier/Sales Floor Associate

Goodwill Industries of Gr. Cleveland & East Central Ohio•New Philadelphia, OH
•Onsite

About The Position

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a part-time, hourly Cashier/Sales Floor Associate in New Philadelphia, Ohio, at $13.40. The associate handles customer transactions, helps keep the store stocked and presentable, and builds positive relationships with customers and donors. A background check is required. Goodwill is an equal opportunity employer and considers qualified applicants without regard to protected characteristics.

Requirements

  • Strength in mathematics.
  • Strong people and customer service skills.
  • Able to identify shades and tones of color and visually inspect clothing.
  • Background check required.

Nice To Haves

  • Computer experience preferred.
  • Prior retail experience preferred.
  • High school diploma or GED preferred.

Responsibilities

  • Ensure donor and customer satisfaction.
  • Itemize purchases using the point-of-sale (POS) system, handle cash, make change, and implement agency programs such as Round Up and Loyalty.
  • Use POS software to enter starting and ending cash amounts and maintain accurate customer records.
  • Handle customer disputes, make exchanges according to policy, and assist customers in a friendly and helpful manner.
  • Assist with stock rotation and merchandise racks, shelves, and displays neatly.
  • Assist store team leadership with training new personnel.
  • Help maintain a clean store, including cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.
  • Assist with floor running, apparel rotation, and cleaning dressing rooms as needed.
  • Follow agency safety policies and guidelines and work with supervisors and team members to address identified safety concerns.
  • Embody DGR (Donated Goods Retail) MODE Guiding Principles.
  • End every transaction with “You changed a life today, Thank you!”
  • Perform other duties as assigned.

Benefits

  • Bonus incentive plan.
  • Daily Pay.
  • Generous paid time off.
  • Retirement planning with company match.
  • Employee Assistance Program.
  • Employee discount.
  • Full-time employees are also eligible for medical, dental, and vision benefits at a fraction of the premium cost; short-term and long-term disability insurance at no cost; life insurance at no cost; and paid holidays.
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