About The Position

The Cashier/Sales Associate supports the goals of GATE stores by following the procedures and programs established by the Operations Division. The role participates in daily store operations, including food service, and learns and supports current and future programs while helping ensure employees uphold GATE standards. The associate provides customer service, maintains store presentation, handles payments, operates store equipment, and contributes to a safe and supportive work environment. Duties may change, and management may alter job requirements.

Requirements

  • Must be of legal age to sell alcohol and tobacco products.
  • Must successfully complete a pre-employment drug screening and background check.
  • Must be able to work a flexible schedule, including weekends and holidays.
  • Must be able to speak, read, write, and comprehend English sufficiently to communicate effectively with customers and team members.
  • Must be detail-oriented and have strong organizational skills.
  • Must be able to stand for extended periods, lift, carry, and move up to 50 pounds, perform repetitive movements over long periods, and bend, kneel, stoop, and reach, including overhead.
  • Must be able to work in varying and extreme temperatures.
  • Must possess basic reading, writing, and math skills, including addition, subtraction, multiplication, and division.
  • Must be able to operate a personal computer.
  • Must understand and comply with company policies and procedures relating to robberies and the safe and proper handling of petroleum products.

Responsibilities

  • Participate in daily store operations, including food service, and learn and support current and future programs.
  • Follow GATE procedures, programs, attendance expectations, appearance standards, and applicable rules and regulations.
  • Arrive on time and attend required training, safety courses, office meetings, and departmental meetings.
  • Report safety hazards, follow up to ensure they are corrected, and help maintain a safe work environment.
  • Keep the store clean and well stocked, and perform minor store equipment repairs and maintenance.
  • Operate assigned equipment in accordance with duties and procedures.
  • Handle payments according to GATE policies.
  • Prioritize customer service by greeting customers, answering questions about products and services, addressing inquiries, resolving complaints, and providing an efficient checkout experience.
  • Communicate accurately and positively with customers and staff, contribute to a supportive team environment, and use problem-solving and de-escalation skills.
  • Perform merchandising, including stocking shelves, pricing, blocking and fronting shelves, placing window banners and in-store point-of-sale materials, and checking that products are in code.
  • Perform other duties as assigned by the Store Manager.
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