About The Position

The Cashier / Greeter / Dispatcher provides customer service for a parking operation, processes parking fees and related transactions, and completes accurate daily cashier reports. The role uses revenue-control systems, balances transactions, maintains supplies and paperwork, and monitors facility security systems. Employees help maintain a safe and clean work area, promptly report hazards or suspicious activity, and may be asked to perform light garage maintenance or valet operating procedures. The schedule and work location are not specified in the supplied posting.

Requirements

  • Possess math skills sufficient to calculate time and money.
  • Have unrestricted authorization to work in the United States.
  • Pass a math test and drug test as part of the selection process.
  • Be willing to undergo a background investigation and MVR/driving-record check.
  • Be able to navigate parking lots or garages and move to assist customers in a timely manner; in some cases, travel up and down parking garage ramps to assist customers and address garage issues.
  • A valid state driver’s license may be required depending on site requirements.

Responsibilities

  • Provide a high level of customer service to customers.
  • Use revenue-control systems, complete accurate cashier reports, and balance transactions at the beginning and closing of each shift.
  • Monitor operational supplies and notify a manager when restocking is needed.
  • Communicate clearly and effectively with employees and customers.
  • Operate and monitor facility security intercoms and surveillance monitors; remain alert to unusual or potentially threatening situations and inform management promptly.
  • Monitor the work area and property for safety and security; report accidents, hazards, maintenance needs, and suspicious individuals or activities to a manager.
  • Recognize potentially dangerous situations and respond in the safest and most effective manner.
  • Participate in safety and security training.
  • Perform light garage maintenance when directed; garage maintenance or valet operating procedures may also be required.
  • Maintain a clean work area.
  • Process parking fees and related transactions accurately.
  • Ensure sufficient cash change is available at the start of the shift.
  • Complete paperwork and collect and account for revenue tickets and coupons.
  • Complete hiker’s tickets accurately, including noting vehicle inspections and specifying car locations.
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