Cashier Casino Services lll-Full Time (Caesars Atlantic City)

Caesars Entertainment•Atlantic City, NJ

About The Position

The Cashier Casino Services III consistently demonstrates superior customer service by maintaining an upbeat, positive attitude, creating positive energy, and sustaining enthusiasm across guest interactions. The role creates an atmosphere of luck, celebrates guest wins, greets guests warmly, anticipates their needs, delivers fast and flawless service, checks for satisfaction, resolves service breakdowns, promotes Caesars Rewards programs and card membership, and thanks guests as they depart. The cashier operates an assigned window and may perform currency exchanges, jackpot payouts, and redemption of chips, gaming vouchers, coupons, and comps. The position also handles cash advances, check cashing, customer deposits, counter checks, and assigned bank operations. It requires careful verification and documentation of transactions and funds, adherence to Anti-Money Laundering procedures, and support of cashier training and departmental initiatives. The role may also perform Pit Clerk or Line Facilitator duties and participate in the supervision, operation, or support of Caesars' multi-casino Bad Beat system. The listed pay range is $19.00–$21.00 per hour.

Requirements

  • High school diploma or equivalent.
  • Ability to read and write English.
  • Prior experience as a Casino Cashier II or in a related position.
  • Proficiency in basic computer skills.
  • NJ CER license required.

Responsibilities

  • Demonstrate superior customer service, maintain an upbeat and positive attitude, and create an entertaining guest environment.
  • Greet guests warmly, anticipate their needs, provide fast and flawless service, check for satisfaction, and resolve service breakdowns.
  • Promote Caesars Rewards programs and card membership, celebrate guest wins, and thank guests for visiting.
  • Operate an assigned window, including currency exchanges, jackpot payouts, and redemption of chips, gaming vouchers, coupons, and comps.
  • Verify assigned funds at the beginning and end of each shift.
  • Ensure accountability of transactions through verification and documentation exchanges.
  • Issue and redeem counter checks.
  • Operate assigned Main, Chip, or Check banks according to procedures.
  • Perform cash advance, check cashing, and customer deposit transactions.
  • Perform Pit Clerk and/or Line Facilitator functions as assigned.
  • Adhere to all Anti-Money Laundering procedures.
  • Assist in training cashiers to work window and bank functions.
  • Foster a team environment and take a leadership role in departmental initiatives.
  • Promote positive interactions with guests and employees.
  • Participate in the supervision, operation, and/or support of Caesars' multi-casino Bad Beat system.
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