About The Position

The Cashier/Budtender greets patients and adult-use customers on the sales floor and/or at checkout, helps them place orders, confirms purchased products, and completes cash or card transactions with careful attention to detail. The role provides excellent customer service and care, keeps current with dispensary operations and products, and supports sales-floor cleanliness, online reservations, phone calls, and daily cash reconciliation. The position requires varied retail hours, including nights, weekends, and holidays as needed.

Requirements

  • Six months to one year of sales or point-of-sale experience preferred.
  • Proficiency with technology, tablets, and computers.
  • Ability to pass a federal background check.
  • Must be at least 21 years of age.
  • Must possess a valid license or state ID.
  • Must be available to work varied hours and/or days, including nights, weekends, and holidays.
  • Ability to operate point-of-sale software.
  • Attention to detail; organized and patient.
  • Ability to multitask.
  • Ability to listen and work under pressure without losing composure.
  • Ability to meet the needs of customers, patients, and coworkers without constant supervision.
  • Good memory and recall.
  • Exceptional customer service skills and a friendly, warm, and welcoming personality.
  • Ability to communicate clearly and effectively with staff and customers.
  • Ability to work as a team player.
  • Ability to bend and lift up to 50 pounds independently and 75 pounds or more with assistance.
  • Ability to stand or sit for long periods.

Nice To Haves

  • Six months to one year of sales or point-of-sale experience.

Responsibilities

  • Greet patients on the sales floor and/or at checkout and verify purchased products.
  • Keep current with dispensary flow and products.
  • Complete cash or card sales at the register.
  • Maintain responsibility for cash and credit card transactions, assigned inventory and merchandise, and closing numbers on the respective drawer.
  • Process transactions and issue receipts, refunds, credits, or change due to patients.
  • Answer the phone, take messages, and direct calls to the proper person.
  • Assist with online product reservations.
  • Assist with daily cash reconciliation.
  • Keep the dispensary sales floor clean, sanitized, and free of clutter.
  • Follow state and federal regulations, including IDFPR requirements.
  • Perform other duties as assigned.
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