Cashier and Administrative Support Representative
About The Position
Rocky View County values its employees and offers a supportive work environment that encourages positive energy, creativity, and a service mindset. The county seeks individuals who are passionate about making a difference and contributing to a vibrant community. The diverse team of over 500 employees receives the same level of care and respect as the 45,000 residents of Rocky View County. The county emphasizes employee work-life balance, offering opportunities for professional growth, paid training, competitive salaries, benefits after 30 days, 27 paid days off in the first year plus general holidays, a pension plan, paid sick time, and a hybrid work environment for eligible positions.
Requirements
- Completion of certification in finance, accounting, or related education, along with a minimum of 1 year of progressively responsible and diversified experience in customer service and data entry.
- High attention to detail.
- Must be bondable. As a position with potential high-risk exposure to theft or fraud, a criminal record check is required.
- Good keyboarding and mathematical skills.
- Strong organizational skills.
- Demonstrated superior customer service skills.
- Good verbal communication skills.
- Comfortable working on computers and filing systems.
- Ability to stay focused on repetitive tasks and process a large volume of work with a high degree of accuracy.
- Demonstrated cooperative team player, maintaining a positive attitude and fostering a positive work environment.
- Demonstrates knowledge of a municipal government organization and maintains a working knowledge of departmental rules, regulations, policies, procedures, and functions.
- Demonstrates superior customer service skills to both internal and external customers.
Responsibilities
- Provides exceptional customer service to the public as the County's first point of contact by answering inquiries at the front counter, by email, and over the phone.
- Provides for the cash functions as Cashier, using the financial system to receive and record payments on all amounts due to the County.
- Prepare and balance daily cash receipt batches for all payment and system types, cash receipt adjustments, refunds, cheque requisitions and journal entries.
- Receiving and distributing mail, faxes, and emails to the appropriate department or staff.
- Assist with preparing letters, reports, forms, memos, workbooks, and other materials.
- Scans source documents into electronic media and files and shreds documents as required.
- Process and research returned mail.
- To perform backup duties for Accounts Receivable and Taxation as required.
- Lead by example, by providing superior customer service as well as following and promoting industry best practices and County values and objectives.
- Perform other administrative duties and special projects as assigned.
Benefits
- paid training
- competitive salary
- benefits after 30 days
- 27 paid days off in their first year
- general holidays
- pension plan
- paid sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
